Manager Assistance: When to Call EAP

Employees in management positions may call upon EAP for a variety of reasons.  One way managers can support their staff and promote a healthy work environment is by letting employees know about the services available through EAP.  To schedule a presentation at a staff or department meeting, contact the EAP Office.   

Managers may benefit from a one-on-one consultation with the EAP Coordinator. Consider scheduling a meeting with EAP if you are:  

Work...

• dealing with difficult employees
• in need of an "outside" perspective
• feeling like you have no control
• making a major work decision
• concerned about an employee's work behavior
• tired of mediating between employees
• uncertain about how to communicate with your supervisee or supervisor
• concerned about alcohol or drug use impacting work
• uncertain how to deal with an employee's personal problems
• interested in finding a manager "mentor" or coach
• interested in the resources EAP has for managers 

• experiencing stressful departmental changes
• witnessing conflict amongst staff members 
• feeling the need to bring your staff together in fun and creative ways
• designing a staff retreat or staff development session 
• wishing to build a sense of community

Personal...      

The EAP Coordinator can provide managers with an array of books, videos and DVD's on current management issues such as:

• conflict management
• motivating employees
• sexual harassment
• teamwork principles
• cultural diversity
• workplace violence

The EAP Coordinator is available to provide one-on-one confidential support and to locate resources on:

• communication skills in the work place
• supervisory and executive coaching
• basic morale issues
• cultural diversity and gender issues
• tension in the work place.

Work Related Issues

• http://www.employer-employee.com/ - Workplace tips, resources, and articles for employees and managers
• http://www.managementhelp.org/mgmnt/skills.htm - Skills and practices on organizational management
• http://www.mindtools.com/page5.html - Time management resources
• http://www.goer.state.ny.us/train/index.html - New York State Governor's Office of Employee Relations training & development programs
• http://www.workhealth.org/prevention/prred.html - Guidelines to reducing occupational stress