Description of Services

Mail Services
Business Administration, B4
Phone: (518) 442-3272
Fax: (518) 442-3329

Welcome!

The Mail Services Department is a unit of Institutional Services at the University at Albany. Mail Services is located in the basement of the Business Administration Building, room B4. Service hours are 8:30 AM - 5:00 PM during the academic year and 8:00 AM - 4:00 PM during the summer.

Mail Services receives mail each weekday morning from the U.S. Postal Service and delivers it to students, faculty and staff on the uptown, downtown and East Campuses, as well as to residential quads.

Incoming express and ground shipment packages for faculty and staff from UPS, Airborne Express and FedEx are delivered by the courier directly to the receiver's office. Express and ground shipment packages for students are processed and held in the package area of the mail facility. The student is notified of the package's arrival and must present a photo ID when arriving at the package area to retrieve the package.

Inquiries
Inquiries regarding mail procedures and policies should be directed to:

Mike Santiago, Floor Supervisor: (518) 442-3271
Diane Cardone, Senior Staff Assistant: (518) 442-3278
Lianne Fenn, Assistant Director Institutional Services: (518) 442-3471

Billing
Questions regarding monthly mail statements should be directed to:

Diane Cardone: dcardone@uamail.albany.edu