Domestic Service
Express mail is an expedited delivery service, typically next day delivery, to addresses within the United States. United Parcel Service (UPS) and Federal Express (FedEx) are currently on contract with New York State, providing express service at substantial savings.
When sending an express item to a P.O. Box, or if a Saturday delivery is required, USPS Express Mail Service should be used. Other carriers do not provide service to P.O. boxes and apply an extra charge for Saturday delivery.
The University participates in Internet-based shipping programs available from UPS and FedEx. Packages can be shipped directly from your PC using any of the service levels available from the couriers. Labels can be printed on your laser jet printer and attached to the package. Packages can then be sent to Mail Services for pick-up, handed to the courier if he or she is stopping by your office, placed in a drop box on campus, or taken to any authorized pick-up location. Contact Lianne Fenn (442-3471) in Mail Services to learn more and to get set up with desktop shipping services.
Mail Services has labels and packaging materials for each of the above services available free of charge. Call the mail facility at 442-3272 to request them and the supplies will be delivered on the next scheduled departmental delivery. They may also be picked up any time at the mail facility.
Express mail carriers utilize tracking numbers on their air waybills, and these numbers can be used to verify delivery of express items. Click here to go to the page for on-line tracking. Departments are responsible for informing the mail facility when an express mail item has not been delivered by the guaranteed time. Mail Services can then request an adjustment in charges from the carrier.
Express mail packages and letters are picked up at the main Mail Facility (BA B4) by the carriers Monday through Friday, at scheduled times. If the pick-up time at the main facility is missed, there are drop boxes on campus for UPS and FedEx express letters. Items sent through the U.S. Postal Service need to be taken to a Post Office if the 3:00 PM pick-up time at the main Mail Facility is missed.
UPS Express drop boxes with later pick-up times are available at the locations below:
| Location |
Pick-up Time |
| University Administration Building |
5:30 PM |
| Downtown Campus, entrance to Dewey Library |
5:30 PM |
| East Campus, outside Building C |
5:00 PM |
A FedEx drop box for letters and small packages is available next to the University Administration Building, with a pick-up time of 5:30 PM.
If a 3-part air waybill was used for the shipment, Mail Services requests that the top copy of the air waybill be removed from the shipment before depositing it in the drop box. This copy should then be sent to the Mail Facility for billing purposes.
INTERNATIONAL SERVICE
UPS, FedEx, the United States Postal Service, and DHL provide international express mail service. Each carrier requires different packaging and/or air waybills and often customs documentation, so please check with the Mail Facility to ensure that you have the proper packaging and forms.
When choosing a carrier for your international express needs, cost will depend on the carrier and the country where the item is being sent.
For clarification and cost estimates, please contact the Mail Facility at 442-3272. We can assist you in determining the service that best meets your needs and budget.
