ITS Help

Computer Applications Workshops
ITS offers a wide variety of free non-credit workshops to University students, faculty and staff.

Online Support
Do you have a question about IT services or need help? Submit a request to the ITS Service Desk and your inquiry will be directed to the staff who can assist you.

Phone and Walk-up Support
Help is available by phone or walk-in to locations on campus during scheduled business hours.

Residential IT Support
Residential students can obtain assistance with phone, Internet and cable TV services by calling (518) 442-4588 or contacting Apogee, Inc.