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ITS Site Index

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A

AIMWorX report viewer instructions
AV Equipment, Student Use: ITS Client Support Services
Access Control List [General Purpose Article]
Accounts and Access Forms Faculty Staff [ACC glance]
Accounts and Applications Homepage [CSS Unit]
Accounts for Employees [ACC Glance]
Accounts for Students [ACC Glance]
Advisory Groups [CIO Glance]
AlbanyID [ACC Definition]
Alerts Archive 2003 [Alarm Alert]
Alerts Archive 2004 [Alarm Alert]
Alerts Archive 2005 [Alarm Alert]
Alerts Archive 2006 [Alarm Alert]
Alerts Archive 2007 [Alarm Alert]
Alerts Archive 2008 [Alarm Alert]
Architecture Software [UAD Definition]
Audio Visual Services [FAC Details]
Audio Visual Services [FAC glance]
Audio/Visual Downtown - Service Center Hours
Audio/Visual Uptown - Service Center Hours

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B

Blackboard (formerly WebCT)

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C

CIO Homepage [CIO Group]
CIO's Report [CIO]
CIO, Office of [CIO General]
CSI102 [News Article]
Class B Domain Space Standards
Classroom Support [ITS Glance]
Client Support Services Homepage [CSS Group]
Computational Nanoscience Homepage [RIT Project]
Computer Workshops [News Article]
Computers for Faculty/Staff [Glance CSS]
Computers for Students [CSS Glance]
Conference Calls [TEL Glance]
Connection Entries [TEL Specification]
Custom Classes or Scheduling [TRN Specification]
Emptying Cache [TEL Instructions]
Lab Classrooms on the Downtown Campus [FAC Details]
Lab Classrooms on the Uptown Campus [FAC Details]
Technology Classrooms [FAC Glance]
Technology Classrooms on the Downtown Campus [FAC Details]
Technology Classrooms on the East Campus [FAC Details]
Technology Classrooms on the Uptown Campus [FAC Details]

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D

DAVE (Macintosh Only)
DAVE 5.0 for Mac
Data Center Support Services [SMO Unit]
Data Communications Homepage [TEL Unit]
Datacommunication Forms
Datacommunication Services, Faculty [TEL Glance]
Decommissioning [RIT Details]
Desktop Services Homepage [CSS Service Center Unit]
Dewey Library Information Commons
Dreamweaver
Dreamweaver (Windows & Mac)
Online and Distance Learning

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E

ESRI (GIS, ArcView, BusinessMap)
Emacs Text Editor
Email Servers [APP Specification]
Email, Creating a Vacation Rule [APP Instructions]
Email, Faculty/Staff [APP Glance]
Email, Forwarding [APP Instructions]
Email, Students [APP Glance]
Employee Web Pages
Exchange and Outlook Services [ACC glance]
Exchange/Outlook Forms
Extended Learning Programs, Degrees, & Courses
Extended Learning Support Services [EXT Glance]
Outlook Email, Setting Up Your Profile [CSS Glance]
Voice and Email Communications
Web-Based Email

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F

Facilities Services Forms [FAC Glance]
Faculty Technology Resources [Unit]
Faculty/Staff [WEB Glance]
Feedback, HelpDesk [CSS General]
Feedback, ITS
File Backups [SMO Glance]
Financial Administration, Telecommunications [TEL Unit]
Financial Applications [UAD Unit]

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G

Grid Computing [RIT Project]

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H

Help & Feedback Forms [CSS Glance]
HelpDesk - Faculty/Staff
HelpDesk - Students
HelpDesk Services
MyUAlbany Faculty Help
Tech Help Schedule for the Information Commons
Technology Classrooms Help [FAC Glance]

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I

IDs, PINs, Passwords [ACC Glance]
ITS Service Centers [ITS Glance]
Information Commons
Information Security Homepage [ISO Group]
Infrastructure and Design Standards
Tech Help Schedule for the Information Commons

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J

Jobs - Student Employment For Credit
Jobs - Student Employment Paid Positions
Jobs Student Intern - Web Support & Services [WEB Details]
Jobs [WEB Glance]

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K

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L

Lab Classrooms on the Downtown Campus [FAC Details]
Lab Classrooms on the Uptown Campus [FAC Details]
Lab Maps
Lecture Centers on the Uptown Campus [FAC Detail]
Liaisons [CIO General]
Listserv Services Students [CSS/APP Glance]
Listserv Services for Faculty and Staff
Listserv Services for Faculty/Staff [CSS/APP Glance]

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M

MAPLE product information
MAPLE requirements
Mail Filtering for Faculty/Staff [CSS Glance]
Mail Filtering for Students [CSS Glance]
Microsoft Office
Microsoft Office 2007 at a glance
Microsoft Vista Versions and Support Matrix
Microsoft Windows Vista Edition
MyUAlbany Faculty Help
S: Drive in MacOS
Third Party Mail Client - Settings for Configuration
UAMail set out of office [APP Instructions]

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N

ITS News Homepage
NetID [ACC Definition]
Network Equipment Standards
News Archive - ITS 2006
News Archive - ITS 2007
News Archive - ITS 2008

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O

Exchange and Outlook Services [ACC glance]
Exchange/Outlook Forms
Microsoft Office
Microsoft Office 2007 at a glance
Online and Distance Learning
Operating Procedures
Organizational Units, University Applications Development [UAD Glance]
Outlook Address List (GAL) [APP Instructions]
Outlook Email
Outlook Email, Setting Up Your Profile [CSS Glance]

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P

IT Policies
Operating Procedures
PC Service Center - Supported Equipment
PC Service [FAC Glance]
PIN [ACC Definition]
Password Reset [ACC Details]
Policy Review Board Membership [CIO General]
Policy Review Board [CIO Glance]
Pre-grant [RIT Details]
Production [RIT Details]

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Q

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R

RedDot Account Request Instructions
IT Resource Guide for Students
RIT Services [RIT General]
RedDot at-a-glance
ResNet Homepage [CSS Service Center Unit]
Research IT Facilities Setup [RIT Details]
Research IT Homepage [RIT Group]
Research IT Sample Research Activities [RIT General]
Research IT Systems Status Homepage [RIT General]

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S

S-PLUS
S-PLUS 6 for Windows
S: Drive in MacOS
SAS
SAS 9.x
SPSS
SPSS 12.0 for Windows
Scheduled maintenance [SMO Glance]
Security Awareness [ISO Project]
Security and Privacy Policies
Service Center Hours
Service Request Forms [WEB Glance]
Smart Classroom Training [FAC Specification]
Smart Classrooms - Frequently Asked Questions
Smart Classrooms Homepage [CSS Service Center Unit]
Software License Request Form (faculty)
Software License Request Form (student)
Software Licenses for Faculty/Staff
Software Licenses for Students
Software Management and Compliance Homepage [CSS Unit]
Software Request Forms [CSS Glance]
Software for Faculty/Staff [CSS glance]
Software for Students [CSS glance]
Software licenses available for download [CSS Glance]
Spam Filtering UAMail for Faculty/Staff [APP Details]
Spam Filtering Webmail for Faculty/Staff [APP Details]
Spam Filtering [APP Glance]
Spam Filtering for Students [APP Details]
Spam Filtering in Outlook, Setting Up [APP Instructions]
Spam Filtering in Webmail, Setting Up [APP Instructions]
Staff, CIO [CIO General]
Stata
Student and Educational Services Homepage [CSS Unit ]
Students Services and Facilities [WEB Glance]
Symantec Anti-Virus
Symantec AntiVirus Corporate Edition
Symantec Ghost 8.0
Systems Management Homepage [SMO Group]
Systems Management and Operations Homepage [SMO Group]
UNIX Statistical Packages
Using your S: Drive

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T

Teaching Spaces [FAC Glance]
Tech Help Schedule for the Information Commons
Technical Services [UAD Unit]
Technology Classrooms Help [FAC Glance]
Technology Classrooms [FAC Glance]
Technology Classrooms on the Downtown Campus [FAC Details]
Technology Classrooms on the East Campus [FAC Details]
Technology Classrooms on the Uptown Campus [FAC Details]
Technology Training, Faculty/Staff [TRN Glance]
Technology Training, Students [TRN Glance]
Telecommunication Service Center [TEL Specification]
Telecommunication Services for Students [TEL Glance]
Telecommunications - Who's Who
Telecommunications Homepage, Office of [TEL Group]
Telecommunications service request forms
Telephone Forms [TEL Glance]
Telephone Problems [WEB Glance]
Telephone Services, Faculty [TEL Glance]
Telephone Services, Students [TEL Glance]
Telephone Systems Homepage [TEL Unit]
Telephone User Guides [TEL Specification]
Telling Our Story Archive Homepage
Test Scoring FAQ - Answer Key Questions
Test Scoring FAQ - Answer Sheet Questions
Test Scoring FAQ - Editing Questions
Test Scoring FAQ - General Questions
Test Scoring FAQ - Report Option Questions
Test Scoring FAQ - Survey Questions
Test Scoring FAQ [SMO Glance]
Test Scoring Services - List of Available Reports
Test Scoring, Faculty [SMO Details]
Test Scoring, Students [SMO Details]
Third Party Mail Client - Settings for Configuration
Training & Support [UAD Unit]

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U

UNIX Backup Schedule [SMO Specification]
UNIX Shells
UNIX Statistical Packages
UNIX Systems Group [SMO Unit]
UNIX Utilities
UNIX Web Page Creation
UNIX at-a-glance
UNIX disk quota [SMO Specification]
UNIX file restore [SMO Details]
UNIX, Check Space Used [ACC Instructions]
University Applications Development Homepage [UAD Group]
Using UNIX file space

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V

Microsoft Vista Versions and Support Matrix
Microsoft Windows Vista Edition
VPN Access at the University at Albany
VPN Instructions
VPN Instructions for Windows XP SP2 [TEL Instructions]
VPN Wireless for Windows [TEL Instructions]
VPN Wireless for the MAC [TEL Instructions]
Vacation setup [APP Glance]
Videoconferencing Service Request
Videoconferencing [FAC Details]
Vista - Upgrading & Hardware Requirements
Vista Application Software Compatibility
Voice and Email Communications

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W

Employee Web Pages
Microsoft Windows Vista Edition
Web Builders Forms [Web Glance]
Web Building - Faculty/Staff [WEB glance]
Web Building - Students [WEB glance]
Web Support & Services [UAD Unit ]
Web and Network Policies
Web-Based Email
WebMail Features
WebMail login
Webmail Instructions
Windows
Windows Network Access (WNA) Forms [ACC Glance]
Windows Network Access [ACC Definition]
Windows Network Access [WEB Glance ]
Windows Systems Group [SMO Unit]
Wireless Internet Access [TEL Details]
Wireless Troubleshooting [TEL Glance ]

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X

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Y

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Z

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