ResNet Services are provided by Apogee,

the internet service provider in the residence halls and apartments

To connect, activate your Apogee Account

Residential Students contact Apogee's 24x7 Customer Support Center

at 1-866-478-8861 (or local # 442-4588) for assistance with  

access to the residential wired and wireless internet service

downloading and installing anti-virus software

trouble-shooting operating system problems

diagnostic evaluation of the computer

referral to a local vendor if you do not have a warranty or service contract for your computer

NOTE:  Wired internet service requires a computer with a network interface card (NIC) and ethernet cable; wireless internet service requires a wireless NIC.  However, you should have an ethernet cable even if you only have a laptop computer and plan to use Apogee's wireless internet service.  Having a cable available provides you with the option to use the wired and wireless internet service in the residences.