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ITS Alerts
Performance Issues on some systems following install of Microsoft Security Update


 

ALARM Group ALERT - click for a description of ALARM, The Computing Alert System
Alert Number:  041706-01
Alert Date:  04/17/06
Alert Title:  Performance Issues on some systems following install of Microsoft Security Update
Update-to:   041106-01 "Microsoft releases security bulletin for April"
OS/Platform/Application:  Security bulletin MS06-015 applied to systems running Hewlett-Packard Share-to-web software, Kerio Personal Firewall, and possibly other software.
Category:  UPDATE
Severity:  MEDIUM
Attention:  Windows System Administrators, Desktop Support Personnel, Windows system
users.

Summary:  On April 15 2006 Microsoft published knowledge base article 918165.  Article 918165 describes usability/performance problems that may occur on certain systems following the installation of security update MS06-015 (a critical update included in the vendor's April security bulletin).  Problems detailed in this article include the inability to access/save documents, inability to expand folders, inability to enter an address into the Internet Explorer address bar, etc.  The article states that these problems are caused by the interaction of a new binary file (VERCLSID.EXE) associated with the update that is handled incorrectly by Software from Hewlett-Packard (Share-to-web software) and Sunbelt (Kerio Personal Firewall).

Recommended Actions:  Windows System Administrators, Support Personnel, or end-users who experience functionality/performance problems such as those described above following the installation of MS06-015 should read the knowledge base article (link provided below) as part of their troubleshooting procedures.  The article includes instructions on how to modify the Hewlett-Packard and Sunbelt software to work properly with the new binary file.

ITS Actions:  No specific actions are being taken to address this issue at the present time.

Resources:

Knowledge Base Article 918165:
http://support.microsoft.com/kb/918165

Security Bulletin MS06-015:
http://www.microsoft.com/technet/security/bulletin/ms06-015.mspx

 

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