Information Technology Services


New Admitted Student Not Currently Enrolled in Classes

This request form is for reporting technical issues.

For questions about orientation, visit new students Welcome website. To obtain admissions status, contact Undergraduate or Graduate Admissions office. The University will communicate with you using the personal email address you provided during the admissions process.


FAQ: How do I obtain my PIN, set my password or obtain my NetID?

DO NOT USE THIS FORM TO REQUEST A PIN OR NETID.

GO TO THE PASSWORD SET PROCESS AND FOLLOW THE INSTRUCTIONS, OR CALL 518-442-3700 TO REQUEST PIN

NetID

AlbanyID*

(This is the nine digit number stated on your letter of acceptance or provided to you by the Admissions Office)

First Name*
Last Name*
Email Address*
Phone Number
This message concerns*
In the space below, enter a detailed description of the technical problem you are experiencing. The more information you provide, the better we will understand what assistance you need and the quicker we can help you find a solution. DO NOT USE this form to request a PIN; new matriculated students can call 518-442-3700 to obtain PIN.