Home University at Albany University at AlbanyUAlbany Site IndexUAlbany Search
ITS HelpDesk


ITS Service/Help Request Form

 


  NEED HELP?

Review the HelpDesk FAQs as you may find an immediate solution to your question or problem.

  1. What type of accounts does the University offer?
  2. How do new students or employees get an account?
  3. How can I get access to a network shared drive?
  4. What is my PIN / Password / NetID?
  5. Why can't I login to MyUAlbany?
  6. What type of Email accounts does the University offer?
  7. My Email account is over quota. What can I do?
  8. Does the University offer mail filtering?
  9. How do I obtain software or computer equipment?
  10. Why am I unable to access my Blackboard course?
  11. What settings do I need to configure a third party mail client?
  12. How can I get access to the UAlbany Blackberry Enterprise Server (BES)?

If the FAQs did not assist you, please submit a Help Request below.

* indicates required information
Full Name: *
Status: * NetID:*
Students/Faculty/Staff Only
Campus address, if applicable: Phone:
Department, if applicable:
E-mail Address:
(if over quota, please provide alternate contact information so we can reply to your request)		 *
This message concerns:   *
Subject of your message: *

In the space below, enter a detailed description of the technical problem you are experiencing or explain the service you are requesting. The more information you provide to us; the better we will understand what assistance you need and the quicker we can help you find a solution.

 

back