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ITS HelpDesk


ITS Service/Help Request
 


  NEED HELP?

Review the HelpDesk FAQs as you may find an immediate answer to your question.

  1. What type of accounts does the University offer?
  2. How do new students or employees get an account?
  3. How can I get access to a network shared drive?
  4. What is my PIN / Password / NetID?
  5. Why can't I login to MyUAlbany?
  6. What type of Email accounts does the University offer?
  7. My Email account is over quota. What can I do?
  8. Does the University offer mail filtering?
  9. How do I obtain software or computer equipment?
  10. Why am I unable to access my Blackboard course?
  11. What settings do I need to configure a third party mail client?
  12. How can I get access to the UAlbany Blackberry Enterprise Server (BES)?
  13. What instructional technology resources and services are available to faculty?
  14. How do I obtain help or more information about an IT service?

If you did not find an answer to your question in the FAQs, please submit a request or call 442-4000 for the ITS Service Centers.

* indicates required information
Full Name: *
Status: * NetID:*
Students/Faculty/Staff Only
Campus address, if applicable: Phone:
Department, if applicable:
E-mail Address:
(if over quota, please provide alternate contact information so we can reply to your request)		 *
This message concerns:   *
Subject of your message: *

In the space below, enter a detailed description of the technical problem you are experiencing or explain the service you are requesting. The more information you provide to us; the better we will understand what assistance you need and the quicker we can help you find a solution.

 

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