Information Technology Services

ITS Service Desk

Information Technology Services (ITS) provides the University with a broad range of IT resources.  Search the askIT wiki to find answers to common questions or instructions for using a service.  For technical assistance, visit the ITS Help Desk in Lecture Center 27, call 518-442-4000 or submit a service desk request by selecting the option that best describes your affiliation with the University at Albany.  

Quick Tips:

  1. How to set or reset your password and obtain NetID
  2. ITS contact information and availability 
  3. Training and workshop opportunities at the University
  4. How to access MyUAlbany
  5. Getting started steps for new students



Help & Support

Password Set/Reset

 ask IT Knowledge Base

Text Version >>

New University Data Center
and IT Building

Strategic Goals 2013-16

Software Discounts