ITS Service Desk
ITS provides assistance to students, faculty and staff for many campus IT services. To get help, submit a service desk request, visit a service point or call 518-442-4000.
To submit a request, begin by selecting the option below that best describes your affiliation with the University at Albany.
- How do I obtain my PIN, set my password or obtain my NetID?
- Contact information and hours of availability for ITS
- Training and workshop opportunities at the University