ITS Service Desk

ITS provides assistance to students, faculty and staff for many campus IT services.  To get help, submit a service desk request, visit a service point or call 518-442-4000. 

To submit a request, begin by selecting the option below that best describes your affiliation with the University at Albany.  

• Enrolled undergraduate or graduate student
• Current faculty or staff member
• Other affiliation with the University

Tech Tips:

1. How do I obtain my PIN, set my password or obtain my NetID?
2. Contact information and hours of availability for ITS
3. Training and workshop opportunities at the University