Former Student, Retired Employee or Emeriti

Former Student, Retired Employee or Emeriti
- - To obtain a transcript, contact Office of the Registrar.
- - To obtain your PIN for a Password Reset, call 518-442-3700 during office hours.
- - Review SYSTEM STATUS AND SCHEDULED MAINTENANCE

- - Former Student FAQ: How long do student IT accounts remain active?

- - Former Employee FAQ: How long do faculty-staff email accounts remain active?

About Technical Support:
Information Technology Services is available to assist former students and retired faculty/staff needing help with using the ITS-provided resources they are entitled to access. Former students retain access to MyUAlbany but access to email account ends one year after last semester of enrollment. For more information about how long a student's IT account remains active, visit the askIT wiki. Former students who never had access to MyUAlbany while they attended the University will not have access to this service. For technical support questions concerning ITS-provided services, please submit this form.
Do Not Use This Form to Request a PIN or NetID. Complete Password Reset to obtain a forgotten NetID.

NetID

AlbanyID

First Name*

Last Name*

Your Email Address*

Can you access UAlbany email services? Yes, I can login to my UAlbany Mail account
No, I cannot access my UAlbany email account

Please provide a personal email address (not your UAlbany email address) so we can reply to your request. If you do not have a personal email account, please call 518-442-3700 to obtain assistance.

This message concerns*

Subject:

In the space below, enter a detailed description of the technical problem you are experiencing. The more information you provide us, the better we will understand what assistance you need and the quicker we can help you find a solution.

NetID
AlbanyID
First Name*
Last Name*
Your Email Address*
Can you access UAlbany email services?	Yes, I can login to my UAlbany Mail account No, I cannot access my UAlbany email account
Please provide a personal email address (not your UAlbany email address) so we can reply to your request. If you do not have a personal email account, please call 518-442-3700 to obtain assistance.
This message concerns*
Subject:
In the space below, enter a detailed description of the technical problem you are experiencing. The more information you provide us, the better we will understand what assistance you need and the quicker we can help you find a solution.