Information Technology Services

Former Student, Retired Employee or Emeriti

- - To obtain a transcript, contact Office of the Registrar.

- - FAQ #1: How long do student IT accounts remain active?

- - FAQ #2: Emeriti access to University resources


Information Technology Services is available to assist former students and retired faculty/staff needing help with using the IT resources they are entitled to access. Former students retain access to MyUAlbany but access to University email service ends one year after last semester of enrollment. Former students who never had access to MyUAlbany while attending the University will not have access to MyUAlbany unless they are re-admitted for study and enroll in class(es). If you have a question concerning an ITS-provided service, please submit this form.

DO NOT USE THIS FORM TO REQUEST A PIN OR NETID. Complete the Password Set/Reset or call 518-442-3700.

First Name*
Last Name*
Your Email Address*
Can you access UAlbany email services? Yes, I can login to my UAlbany Mail account
No, I cannot access my UAlbany email account
This message concerns*
In the space below, enter a detailed description of the technical problem you are experiencing. The more information you provide us, the better we will understand what assistance you need and the quicker we can help you find a solution.

University at Albany