Below are the most common questions of a new online student. If the questions or concerns that you have are not covered below, please contact Joy Ewing at jewing@uamail.albany.edu.
- How do I register for classes?
- How do I get to my online classes?
- How do I buy my books?
- How do I access the library?
- How do I drop or add a class?
- When do I start my online classes?
- How and when do I pay my tuition bill?
- What about Financial Aid?
- What about Parking?
- What about my student I.D.?
- As a distance learner, do I have to complete the University's Health Forms?
1. HOW DO I REGISTER FOR MY CLASSES?
To enroll in courses at the University at Albany, you must first be admitted
as a degree or non-degree student. If you have not yet been admitted to the
University, and need more information about Undergraduate,
Graduate, and non-degree (graduate
or undergraduate)
admissions, please click
here.
After you have been admitted to the University as a degree or non-degree
student and have received your Personal Identification Number (PIN) from ITS
and your Advisement Verification Number (AVN) from your Academic Advisor,
you are now eligible to register for classes.
Online Registration Using MyUAlbany
The University uses a web-based registration system called MyUAlbany
to complete registration and program adjustments. In addition to registration,
students have the ability to check their semester grades, change their address,
check any administrative holds that may have been placed on their records
and access other student services areas such as housing and financial aid.
It is easy to set up your password so that you can use
MyUAlbany to register for courses. Go to MyUAlbany
and click on the "Password Set/Reset" button. Follow the instructions
to create a complex password and obtain your Net ID. Once you create your
password, go to the MyUAlbany page
and login using your Net ID and password. Instructions on how to enroll in,
add and drop classes can be found in MyUAlbany:
A Student Guide.
If you are having technical difficulties with your
Net ID, PIN or password, contact the ITS HelpDesk at (518) 442-3700.
If you are having AVN-related problems, contact your Academic
Advisor.
2. HOW DO I GET TO MY ONLINE CLASSES? The University at Albany offers fully online courses using the SUNY Learning
Network (SLN) and Blackboard. If your online course is being offered using one
of these platforms, follow the corresponding instructions to learn how to
access your online course(s). Accessing Your SUNY Learning Network Online Course
If you are enrolled in a fully online course that is being offered through
the SUNY Learning Network, follow these instructions to access
your SLN course:
SLN courses are accessible to students beginning on the first day of classes
or the first day of the session if the course is offered during the summer
semester, though some may be accessible as early as one week prior to that
date. For technical assistance with the SLN please contact the SUNY Learning Network
Help Desk at helpdesk@SLN.suny.edu
or call 1-800-875-6269. Help Desk hours are:
Monday - Thursday 8 am - 9 pm EST Accessing Your Blackboard Online Course If you are a new or visiting student at the University and are enrolled
in an online course being offered using Blackboard, you will need
to have completed the "Password Set/Reset" process described above
to access your Blackboard course. Once you have your UAlbany Net ID and UNIX password,
follow these instructions to access your Blackboard course: For technical assistance with Blackboard, please contact the ITS HelpDesk at 518-442-3700
or submit a help request at http://www.albany.edu/its/help.
To view the ITS HelpDesk hours of operation, go to http://www.albany.edu/its/service_center_hours_helpdesk.htm.
3. HOW DO I BUY MY BOOKS?
Student who would like to order textbooks through the University at Albany
bookstore can order them online. To order your text books online, please visit
the bookstore web site at: http://albany1.bkstore.com/bkstore/content
and click on the link for "Textbooks." Please be sure you have the
following information handy when placing your order: department code, course
number and class section number.
For questions regarding purchasing your textbooks online through the University
Bookstore please call (518) 442-5690.
4. HOW DO I ACCESS THE LIBRARY? The University Libraries offer an exceptional array of resources and services
that can be accessed from the libraries' award-winning web page, http://library.albany.edu.
You will find a gateway for your information and research needs, including
hundreds of article citations and full-text databases, web-based reference
sources, subject specific web pages developed and maintained by our subject
specialists, as well as services, including interlibrary loan, email reference
service, and article and book delivery services. Tutorials on using library
resources effectively can be found here.
Course materials that professors place on reserve for your use are accessible
through our electronic reserves system, Eres.
The libraries' staff is eager to assist you with your research needs. Visit
our Online & Distance Learning
Services web page.
For assistance with distance learning services at the University
at Albany library contact Kabel Stanwicks, Head of Circulation Services, at (518) 442-3578 or at kstanwicks@uamail.albany.edu.
NOTE: To use many of our databases and services, you must have
a valid University at Albany student I.D. card barcode. To request a student
I.D. card, also referred to as a SUNY Card, contact Joy Ewing at jewing@uamail.albany.edu.
When submitting your request, please include your Albany ID number and mailing
address.
5. HOW DO I DROP A COURSE?
If you must drop a class, drop it using MyUAlbany.
Please note that your financial liability for the course will be determined
by the date you dropped the course, not based on the date last attended. Also,
please keep in mind that in the case of an online course, you will be financially
liable regardless of whether or not you have logged into the course.
6. WHEN DO I START MY ONLINE CLASSES?
You will be expected to begin your online class on the first day of classes
or the first day of the session if the course is offered during the summer
semester. To determine what day classes begin, please view the University
Academic Calendar.
Students enrolled in courses offered through the SUNY Learning Network are
able to create their account prior to the first day of classes. Some SLN courses
may be accessible as early as one week prior to the start of the semester.
7. HOW AND WHEN DO I PAY MY TUITION BILL?
After enrolling in course(s), students are billed by mail by the Office
of Student Accounts for the tuition and fees. You will be responsible for
submitting payment by the date indicated on the invoice.
If you have questions about your invoice, please contact the Office of Student
Financial Services at (518) 442-3202 or visit their web site at http://www.albany.edu/studentaccounts/.
8. WHAT ABOUT FINANCIAL AID?
Students with questions about financial aid should contact the Office of
Financial Aid at (518) 442-5757 or visit their web site at http://www.albany.edu/financialaid/.
9. WHAT ABOUT PARKING?
Students taking courses at a distance who do not come to campus are not
required to purchase a parking permit. If, however, you do come to a UAlbany
campus, you must have a valid permit to park in the student parking lots or
you must pay the daily rate in one of the University's visitor parking lots.
Registered students can purchase a parking permit for the academic year or
semester in the Office of Parking and Mass Transit Services. For more information
about parking visit their web site at http://wwww.albany.edu/parking.
10. WHAT ABOUT MY STUDENT I.D.?
Students who wish to access the University's Library systems from a distance
will need an active student ID card, also referred to as a SUNY Card. To request
a SUNY card contact Joy Ewing at jewing@uamail.albany.edu.
When submitting your request, please include your Albany ID number and mailing
address.
11. AS A DISTANCE LEARNER,
DO I HAVE TO COMPLETE THE UNIVERSITY'S HEALTH FORMS? The health form is the foundation of the student medical records at the University.
It is required by law that all students provide
this information. At this time, the Health Center is able to provide semesterly
exceptions to distance learners.
For these purposes, distance learners are defined as students who are participating
in courses through the University at Albany in a fully online format
via the SUNY Learning Network (SLN) and/or are participating in University
at Albany courses remotely, in a program that is registered through the Office
of Extended Learning. These students are not required to submit these
forms unless they will be taking at least one course on one of the University
at Albany campuses.
Still unsure as to whether or not you should complete the health forms? If
you answer yes to any of these questions and do not
meet the definition of "distance learner" as described
above, then the answer is yes.
You can download these forms and instructions on the Health
Center's web site. If you have specific questions about the forms or the
information that is required, please contact the University Health Center
at (518) 442-5454. You may submit the required information by mail or fax.
The mailing address is University Health Center, University at Albany, 1400
Washington Avenue, Albany, NY 12222 and the fax number is (518)-442-5444.
Friday 8 am - 5 pm EST
Saturday 1 pm - 5 pm EST
Sunday 1 pm - 9 pm EST
