Information Technology Services

Current Undergraduate or Graduate Student

askIT FAQs ITS Help for Students Scheduled Maintenance for Blackboard & MyUAlbany ITS Website

Scheduled IT Outage from 6:00pm Aug 8 to 6:00pm Aug 9

Information Technology Services is available to assist you with using the IT resources provided by the University. You can submit this request form to our service desk system or contact the Help Desk to obtain technical assistance.

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In the space below, enter a detailed description of the technical problem you are experiencing. Please explain any steps you've taken to resolve the problem such as using a different browser or clearing cache/cookies from the browser. If the issue involves a Blackboard class, please provide course information and location in the class as appropriate to the issue you are experiencing. The more information you provide us, the better we will understand what assistance you need and the quicker we can help you find a solution.

University at Albany