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ITS HelpDesk


ITS FAQ and Feedback Form

 


  NEED HELP?

Review the ITS HelpDesk FAQs as you may find an immediate solution to your question or problem.

  1. What kind of accounts does the University offer?
  2. How do new students or employees get an account?
  3. How can I get access to a network shared drive?
  4. What is my PIN / Password / NetID?
  5. Why can't I login to MyUAlbany?
  6. What type of Email accounts does the University offer?
  7. My Email account is over quota. What can I do?
  8. Does the University offer mail filtering?
  9. How do I obtain software or computer equipment?
  10. Why can't I access WebCT?

If the FAQs did not assist you, submit a help request below.

* indicates required information
Full Name: *
Status: * NetID:*
Students/Faculty/Staff Only
Campus address, if applicable: Phone:
Department, if applicable:
E-mail Address:
(if over quota, please provide alternate contact information so we can reply to your request)		 *
This message concerns:   *
Subject of your message: *

In the space below, enter a detailed description of the technical problem you are experiencing or explain the service you are requesting. The more information you provide to us; the better we will understand what assistance you need and the quicker we can help you find a solution.

 

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