Intersession Energy Savings Initiative
You can access campus IT services, from your office or remote locations, for the duration of the University's Intersession Energy Savings Initiative. Learn more.

Strategic Plan for IT 2009-12 Final Report
ITS is pleased to present the campus with a report on outcomes of the Strategic Goals for Information Technology.  This report outlines the four goals that directed our efforts during the 2009-12 planning period and highlights some of our accomplishments.

Think that email might be a hoax? You could be right, and it's wise to be suspicious. For examples of fraudulent emails circulating the campus, check our Catch of the Day.

 

News Archive

 

 

1. UAlbany Mail & Listserv 
2. Blackboard & Classroom Technology
3. Collaborative Services
4. Information Security
5. PC Service Center
6. Software
7. Telecommunications
8. Web Support

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UAlbany Mail & Listserv:

1. UAlbany Mail Departmental Account Request
2. Room Calendar Request
3. Public Distribution Group Request   
4. Request a New LISTSERV List
5. On-premise SMTP Access Request

Blackboard & Classroom Technology:

1. Lecture Center Technology Request Form
2. Request a Blackboard Course
3. Request Non-Standard Blackboard Course
4. Technology-Enhanced Classroom Software Request

Collaborative Services:

1. Request a New LISTSERV List
2. Request a New Wiki Space
3. Shared Folder Space
4. Student Consent Form to Release Information (for instructional wikis)
5. Video Conference Request
6. Guest Wiki Access Request
7. UNIX Space Request 

Information Security:

1. Employee Access and Compliance Agreement
2. Request for Access to a University at Albany Personal Account Subsequent to Termination, Departure, Transfer or Death

PC Service Center:

1. PC Repair

Software:

1. Faculty/Staff Software Order Form
2. Software License Request Form for Students

Telecommunications:

1. Account Number and Pinnacle Access Authorization Form 
2. Conference Call Request Form
3. DTerm Series I/IP 8-Button
4. DTerm Series I/IP 16-Button 
5. ACD Navigator Form
6. Activation Form
7. Cable Television Installation or Activation Request Form
8. Data Jack Installation or Activation Request Form
9. Disconnect Form
10. Equipment Order Request Form
11. User Information Update Form
12. Voicemail and PSC Request Form
13. Wireless Access Point (WAP) Installation Request Form
14. University Broadcast Voicemail Authorization Form
15. Voicemail Enhanced Call Processors (Voicemail ECP)

Web Support:

1. Request Password Protection for a Web Directory
2. Request for Form Mail
3. Request to Register for Form to File Service
4. Website Administration Request
5. Website Link Request
6. Website Removal Request
7. Webspace Request
8. Departmental ~ Web Account Request
9. RedDot Account Request

Think that email might be a hoax? You could be right, and it's wise to be suspicious. Cyber criminals are out there 'phishing' for people who will be fooled by bogus messages. Don't be one of them! The University at Albany will never ask for your password. You can safely delete any messages asking for personal or login information, even if they claim to come from a UAlbany office. In fact, you should exercise caution whenever anyone asks for any of your personal information via email. 

For examples, check our Catch of the Day where we regularly post phony messages received by members of the campus community. If you'd like to report a suspected phish, please email the Information Security Office (Martin Manjak at mmanjak@.albany.edu, or Larry Parker at lparker@albany.edu) or the Office of the CIO at cio@albany.edu.

 

 

For more information on regularly scheduled service maintenace, please see Systems Status and Scheduled Maintenance.

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