Blackboard Course Requests Now Being Processed
Information Technology Services is now processing Blackboard course requests for the summer and fall 2012 semesters. To request your Blackboard course(s), use the Blackboard Course Request Self-Service page in MyUAlbany. Please learn more and find instructions for this service on the MyUAlbany landing page (Faculty/Staff Tutorials tab).

Blackboard Campus Edition 8 to be Retired
On August 1, 2012, the Blackboard CE8 system will be retired. The last day that any information on that system can be accessed is July 31, 2012. Please make appropriate arrangements to retrieve materials or complete all necessary coursework in advance of this date.

Free Web Conferencing Tool
ITS is offering a limited time, free trial of a web conferencing solution from Elluminate. If you have considered using a web conferencing tool to facilitate meetings, deliver lectures, host guest speakers, or hold virtual office hours, etc., then follow the link below to find out how you can make use of this powerful tool. Learn more about this limited time, free trial of Elluminate.

Changes to UA Guest Access
ITS has simplified the process for faculty/staff to get information on accessing the UA Guest wireless network for sponsored University visitors. Log in to MyUAlbany and click on the "UA Guest Wireless Access" link in the Self Service panel of the employee homepage for details.

News Archive

 

1. UAlbany Mail & Listserv 
2. Blackboard & Classroom Technology
3. Collaborative Services
4. Information Security
5. PC Service Center
6. Software
7. Telecommunications
8. Web Support

_____________________________________________________________________________________________________________

UAlbany Mail & Listserv:

1. UAlbany Mail Departmental Account Request
2. Room Calendar Request
3. Public Distribution Group Request   
4. Request a New LISTSERV List
5. On-premise SMTP Access Request

Blackboard & Classroom Technology:

1. Lecture Center Technology Request Form
2. Request a Blackboard Course
3. Request Non-Standard Blackboard Course
4. Technology-Enhanced Classroom Software Request

Collaborative Services:

1. Request a New LISTSERV List
2. Request a New Wiki Space
3. Shared Folder Space
4. Student Consent Form to Release Information (for instructional wikis)
5. Video Conference Request
6. Guest Wiki Access Request
7. UNIX Space Request 

Information Security:

1. Employee Access and Compliance Agreement
2. Request for Access to a University at Albany Personal Account Subsequent to Termination, Departure, Transfer or Death

PC Service Center:

1. PC Repair

Software:

1. Faculty/Staff Software Order Form
2. Software License Request Form for Students

Telecommunications:

1. Account Number and Pinnacle Access Authorization Form 
2. Conference Call Request Form
3. DTerm Series I/IP 8-Button
4. DTerm Series I/IP 16-Button 
5. Telecommunications ACD Navigator Form
6. Telecommunication’s Activation Form
7. Telecommunication's Cable Television Installation or Activation Request Form
8. Telecommunications Data Jack Installation or Activation Request Form
9. Telecommunications Disconnect Form
10. Telecommunications Equipment Order Request Form
11. Telecommunication’s User Information Update Form
12. Telecommunications Voicemail and PSC Request Form
13. Telecommunications Wireless Access Point (WAP) Installation Request Form
14. University Broadcast Voicemail Authorization Form
15. Voicemail Enhanced Call Processors (Voicemail ECP)

Web Support:

1. Request Password Protection for a Web Directory
2. Request for Form Mail
3. Request to Register for Form to File Service
4. Website Administration Request
5. Website Link Request
6. Website Removal Request
7. Webspace Request
8. Departmental ~ Web Account Request
9. RedDot Account Request

Think that email might be a hoax? You could be right, and it's wise to be suspicious. Cyber criminals are out there 'phishing' for people who will be fooled by bogus messages. Don't be one of them! The University at Albany will never ask for your password. You can safely delete any messages asking for personal or login information, even if they claim to come from a UAlbany office. In fact, you should exercise caution whenever anyone asks for any of your personal information via email. 

For examples, check our Catch of the Day where we regularly post phony messages received by members of the campus community. If you'd like to report a suspected phish, please email the Information Security Office (Martin Manjak at mmanjak@.albany.edu, or Larry Parker at lparker@albany.edu) or the Office of the CIO at cio@albany.edu.

 

 

Information Technology Services is the centralized technology provider to the University community in support of its teaching, research and service objectives. Under the direction of the Chief Information Officer, the organization is highly collaborative and fosters active participation from across the campus. Open planning processes, flexibility and working closely with other campus units invites communication, creative solutions and partnerships that help shape the evolving needs of a dynamic academic environment.

ITS Organizational Chart

ITS Staff