Cross-disciplinary research team with expertise in qualitative and quantitative methods, and process and outcome studies
A strong commitment to working collaboratively with clients to develop research designs that meet their practical and realistic needs
Affiliation with faculty who have expertise in a variety of disciplines and access to University technological and research facilities
Development of useful management information systems
Application of advanced data analyses fitted to diverse audiences
Formative research strategies to inform clients about implementation practices and to recommend midcourse corrections in service delivery
Multiple measures of data gathered including mail and telephone surveys, interviews and focus groups, ethnographic methods and secondary analyses of large data sets
Feedback provided to customers in a variety of formats to meet varying needs-comprehensive reports, annotated bibliographies and graphics