University at Albany
 

Family Assessment Response Evaluation

CHSR, in collaboration with the New York State Office of Children and Family Services (OCFS), conducted a client satisfaction survey of a differential response program for child protective services (CPS) called Family Assessment Response (FAR).

Evaluation & Research

CHSR conducted a child satisfaction survey that utilized multiple data collection techniques including home telephones, cell phones, text messages, online surveys, and mail-in surveys.