University at Albany
 

Assessment of Health Services for Veterans in Rural Upstate New York

CHSR assisted the Veterans Administration (VA) Health Care Upstate New York to identify potential non-VA collaborators and models of care that are in place or can be implemented to improve access to services for veterans in rural areas of the state. 

Evaluation & Research

CHSR staff reviewed research on evidence-based models of care for improving health service delivery in rural areas. The review informed the development of an on-line survey for all medical center directors and community based outpatient clinic managers. The survey provided a baseline assessment of current rural community collaborations and referral practices, and identified perceived barriers to and benefits of collaborations with non-VA providers.