Packages

The "package area" is where all mail not fitting in your assigned mail box on the quad and the packages that Mail Services must sign for will be held. Every item is logged into an internal tracking system which will generate an email notification (from noreply@sqbxmail.com) informing you that you have a package. If you do not receive an email and are expecting a package please call 518-442-3272 and ask if you have a package, a staff member can look up the informaton while you are on the phone.

A Photo ID is required; your SUNYCard or driver's license are acceptable forms of ID. Packages will not be released without approved form of picture identification presented to the staff. A signature is required when picking up an item, verifying that it has been released.

Please pick up packages promptly. The package area has limited space and cannot store packages for an extended period of time. If the package is not picked up after numerous reminders, it will be returned to the sender.

If you are unable to pick up a package contact Mail Services at 518-442-3272 to discuss alternative arrangements that can be made.

If you receive packages while you are away during intersession, Mail Services will hold your package until you return in January.