Ph.D., University at Albany, Interdisciplinary Program in Information Science. Dissertation Title: Modeling the dynamics of organizational knowledge. Awarded Outstanding Dissertation Award, 2002.
M.P.P., Kennedy School of Government, Harvard University, 1981.
B. A., Economics, mcl with Departmental Honors, Brooklyn College, City University of New York, 1979.
CDP and CCP designations, Institute for Certification of Computing Professionals.
Senior Member, Association for Computing Machinery (ACM). Designation awarded 2016.