Undergraduate Bulletin Print Version

> ## Access and Academic Enrichment Programs

> The Office of Access and Academic Enrichment (AAE) offers the following programs as support to new and continuing undergraduates as they make their transition into the University at Albany community. These comprehensive support services include tutoring programs, study groups, access to mentoring programs, and study skills workshops. AAE administers programs that include the federally funded Student Support Service (SSS) program known on campus as Project Excel, the Collegiate Science and Technology Entry Program (CSTEP), and Science and Technology Entry Program (STEP).

> #### Project Excel (Student Support Services/TRIO)

> Providing academic support and assistance designed to increase the retention and graduation rates of 200 hundred low-income, first-generation college, or disabled students is the primary mission of the Project Excel Program. Funded by a five-year grant from the U.S. Department of Education, Project Excel is a TRIO Student Support Services (SSS) Program. Project Excel strives to achieve its goal of a graduation rate of 65% of its participants by offering the following services: supplementary academic advisement, personal counseling, career planning, financial aid planning and information; peer mentoring; study skills workshops; support in writing and mathematics; tutoring; professional and graduate school speakers; graduate school application counseling; and field trips related to professional goals.

> #### Collegiate Science and Technology Entry Program (CSTEP)

> The mission of this program is to provide students from historically underrepresented groups (African American, Latino, and Native American descent) and low-income backgrounds with guidance and support to pursue professional degrees, licensed professions and doctorate degrees in science and technology. The Collegiate Science & Technology Entry Program (CSTEP) seeks to support undergraduate students with majors in science and/or technology fields including, but not limited to, mathematics, chemistry, biology, public health, physics, economics, information science, pre-engineering or computer science, with a cumulative GPA of a 2.80 or higher. The program also seeks students who are interested in pursuing licensed professions like law, nursing, or pharmacy, degrees leading to a certification as a public accountant (CPA), and students interested in teaching mathematics or science.

> CSTEP students are provided with many opportunities to aid in their success. Some of the benefits include:

> - Career counseling
> - Information about the applications process for licensed professional degrees and Ph.D. programs
> - Discounts on some preparatory graduate exam courses that they may take in order to prepare for GRE, MCAT, GMAT, OAT, LSAT, or PCAT
> - Tutoring for all science courses
> - Peer mentorship by upper classmen who have taken a majority of the pre-health curriculum
> - Faculty research opportunities through the University at Albany Summer Research Program (UASRP)

> Additionally, there are other activities available to assist CSTEP students with their goal of securing a degree from undergraduate career through professional and doctorate degrees.

> #### Science & Technology Entry Program (STEP)

> This program serves middle and high school students in the capital region of Albany, New York. The Science & Technology Entry Program (STEP) brings the college experience to the urban and city communities in Albany. STEP is part of a statewide body that is coordinated by the New York State Education Department.

> STEP prepares historically underrepresented and/or economically disadvantaged elementary and secondary school students to acquire the aptitude and skills necessary to pursue post-secondary degree programs that lead to professional careers in the scientific, technical, health-related, or other licensed professions.
> The program also challenges parents and educators to become involved in the process to support the development of our “community of learners.” Students are expected to participate in and attend the annual statewide conference.

> The goals of the program are as follows:

> - To stimulate, challenge, and encourage students to achieve in a technological setting
> - To introduce students to a variety of careers in the fields of math, science, and technology
> - To meet people in the industry and in education and to encourage students to pursue careers in math, science, and technology
> - To provide a non-threatening environment for students

> The benefits of STEP are as follows:

> - Academic instruction
> - Tutoring
> - Counseling
> - Technology-based projects
> - Field trips
> - Enrichment activities

> ## Advisement Services Center

> The Advisement Services Center (ASC) serves as an undergraduate advisement resource center for all undergraduate students as well as for faculty and staff who work with students in an advising relationship. ASC provides individual academic advisement, coordinates pre-professional advisement and support services, and connects students to University-wide resources.

> Students who need assistance regarding their academic concerns are encouraged to contact the Advisement Services Center, LI-36 (518-442-3960), or visit their web page at www.albany.edu/advisement.

> #### Academic Advisement

> Freshmen, students who have not declared a major, and students intending to pursue a restricted major are advised either by the staff of ASC or by the staff of the Educational Opportunities Program (EOP). All students who are admitted to the University through the Educational Opportunities Program receive academic advisement from EOP counselors until they graduate.

> Freshmen and sophomores are encouraged to work closely with their academic advisors. ASC advisors are in regular contact with the University’s academic departments and programs to insure that advisors have pertinent and up-to-date information about school and college offerings. The advisor is therefore able to assist each student to plan and select a course of study that is consistent with the student’s abilities, interests, achievements, and future plans. Information about courses, academic study at other institutions, interpretation of the University’s academic policies, and referral to other University offices and individuals for assistance with the student’s concerns are part of the services provided by academic advisors.

> Students may “declare” their major at any time after earning 24 credits and completing any other requirements for admission to that major. It is easiest to complete all requirements if a major is chosen by the end of the sophomore year. Some financial aid programs require that a student declare a major by the junior year. Once a major is declared, students receive academic advisement from the major department.

> Students are required to meet with their academic advisor prior to registering for courses each semester. In addition, students are encouraged to meet with their advisor on a regular basis. Together the student and advisor can evaluate the student’s academic experiences and goals, and formulate appropriate educational plans.

> To complement faculty advisement, ASC serves as an advisement resource for both faculty and students needing clarification or interpretation of University academic policies, procedures, and programs.

> #### Advising PLUS

> Advising PLUS connects students with the resources they need to be successful and to make the most of their educational experiences. These resources address academic assistance with general study skills or specific class tutoring, as well as other difficulties that might interfere with academic success. Resources are also available for advising concerns and academic enrichment that will enhance career development and direction. Individualized plans and follow-up are provided.

> Advising PLUS is currently located within the Social Science building, 308. Barbara Brown, Coordinator 518-442-3971 aplus@albany.edu, www.albany.edu/advisingplus/.

> #### Health Careers Advisement

> Approximately 80-100 students from the University apply annually for admission to medical, dental, optometry, podiatry, chiropractic, veterinary, and other allied health professional schools. There is little variation in the basic requirements for admission to the professional schools. The majority of these schools require the General Biology sequence and one full year of study in chemistry, organic chemistry, physics, mathematics, and English. Many health profession schools now strongly recommend or require that students complete some advanced science coursework, and humanities and/or social science courses as well. There is no special major for pre-professional health careers, and the requirements for admission can be met through a variety of majors available at the University.

> The Pre-Health Advisors in the Advisement Services Center are available to meet with all students considering health professions preparation. Guidance is provided in regard to curriculum, admission requirements, extracurricular opportunities, and the application process.

> Resource materials, admission statistics, and procedural information are available for University students by contacting the Pre-Health Advisors in the Advisement Services Center, LI-36, or by checking the pre-health website at www.albany.edu/advisement/prehealth.shtml. Students should sign up for the pre-health listserv found there to receive current information about campus speakers and seminars.

> #### Pre-Law Advisement

> There is no single “best” program of study in preparation for law school, and students are encouraged to consider a variety of alternatives. The Association of American Law Schools recommends a broad-based liberal arts curriculum and considers the prescription of particular courses unwise.

> The Pre-Law Advisors in the Advisement Services Center are available to meet with all students considering law school. Personalized assistance is offered in regard to curriculum planning, preparing personal statements and the application process.

> Students interested in law school should watch for meetings of the Student Pre-Law Association and on-campus visits of law schools. Additionally, the Pre-Law Advisors maintain a listserv for all pre-law students to disseminate timely information about workshops, tests, guest speakers, and special opportunities. Special seminars are offered each semester to provide assistance on applications, test preparation, and planning for law school financing.

> ## Athletics and Recreation

> UAlbany's intercollegiate athletics program excels at the NCAA Division I level, producing competitive teams, successful coaches, and outstanding student-athletes recognized for their accomplishments both on the field and in the classroom. The University sponsors 18 varsity sports for men and women. Club sports, an intramural program, and recreational opportunities are also offered.

> UAlbany is a member of the America East Conference in 16 of 18 varsity sports, while women’s golf is an associate member of the Metro Atlantic Athletic Conference, and football, a Division I FCS program, is an associate member of the Colonial Athletic Association.

> UAlbany has won 100 conference championships and has made 48 NCAA Tournament appearances since moving to Division I in 1999. Proving to be a perennial power, the Great Danes have won eight or more conference titles in each of the last seven years.

> In 2016-17, UAlbany earned nine America East titles and earned berths into six NCAA Tournaments, with men’s soccer and men’s lacrosse each hosting NCAA Tournament games as seeded teams and earning victories over Boston College and North Carolina, respectively. The women’s basketball team earned its sixth-consecutive America East Tournament title while the men’s and women’s track teams earned four conference titles combined. The football team earned its best record as a CAA member at 7-4, including victories over FBS opponent Buffalo and NCAA Tournament participants New Hampshire and Saint Francis.

> The Great Danes won eight conference championships in 2015-16 and made five NCAA Tournament appearances in field hockey, women’s soccer, women’s basketball, women’s tennis, and men’s lacrosse.

> UAlbany has had 13 players selected in the Major League Lacrosse Draft, eight players have been drafted by Major League Baseball, while 13 football players have inked NFL contracts.

> For more information, visit www.UAlbanySports.com or call UAlbany Athletics at (518) 442-DANE (3263). Follow the Great Danes on Twitter (@UAlbanySports), Facebook and Instagram (UAlbany Athletics). The Intramural Office can be contacted at 442-5640.

> UAlbany’s indoor and outdoor athletic facilities are among the most comprehensive in the Northeast. In 2012-2013, the University constructed a state-of-the-art 8,500 seat multi-sport complex for football and soccer now known as Bob Ford Field at Tom & Mary Casey Stadium; a brand new track and field venue; and a synthetic turf field designed for year-round recreational, intramural and club sport activities. John Fallon Field is home to the men's and women's lacrosse teams, and an adjacent surface known as Alumni Turf Field is home to field hockey, in addition to serving as a multi-use recreational field for UAlbany students.

> The Great Danes’ indoor facilities are also top-notch. SEFCU Arena, the Physical Education Building, and an air-supported bubble are utilized for sporting and cultural activities. In addition, there are lighted tennis courts, racquetball/squash/handball courts, a swimming pool, a dance studio, and a fitness and weight training center. The Department of Athletics & Recreation is located in both the SEFCU Arena and the Physical Education Building, (518-442-DANE).

> ## Division of Student Success

> The Division of Student Affairs provides opportunities that support and direct student engagement and learning that takes place outside the classroom in order to create a positive and healthy student experience. The departments within the Division of Student Affairs include: The Advocacy Center for Sexual Violence; Campus Center Management; Campus Recreation; Career and Professional Development; Community Standards; Counseling and Psychological Services; The Disability Resource Center; Intercultural Student Engagement; Orientation and Transition Programs; Residential Life; Student CARE Services; Student Health Services; and Student Involvement.

> #### The Vice President for Student Affairs

> The Vice President for Student Affairs has the responsibility for the leadership and administration of all the departments within the Division of Student Affairs and oversees all services, activities, and programs designed to promote a positive total educational experience for every student. The Office of the Vice President is located in University Hall and can be reached at (518) 956-8140.

> #### The Advocacy Center for Sexual Violence

> The Advocacy Center for Sexual Violence provides a dedicated space for student survivors, friends, and family members to seek compassionate support and advocacy services related to all forms of sexual violence including sexual assault, intimate partner and relationship violence, and stalking. The Advocacy Center provides a one-stop, safe and supportive environment for student survivors to get assistance from a staff dedicated to serve as their advocate to manage all of the services they may choose to help them heal. Services may include academic accommodations, residential accommodations, referrals for healthcare needs and counseling, and assistance in pursuing charges either criminally and/or through the campus conduct process. The Center staff also oversees a comprehensive sexual violence prevention education program.

> In addition, the Center provides consultation, education and training to students, faculty and staff on a variety of sexual violence, general sexuality and sexual health issues. It is the home of the Project SHAPE: Sexual Health and Peer Education program.

> Project SHAPE: Sexual Health and Peer Education program is comprised of students who volunteer their time to educate their peers on sexuality, sexual health and sexual violence. They conduct more than 100 educational programs and exhibits each year in academic courses, residence halls, and for student groups. In addition, Project SHAPE presents a number of large-scale theme events such as the annual World AIDS Week, Domestic Violence Awareness Month, Sex Sense Week and Sexual Assault Awareness Month. Members complete two semester-long training courses in human sexuality and conduct programs on a variety of sexuality topics such as preventing HIV/AIDS and other sexually transmitted infections, contraception, sexual orientation, gender identity, healthy relationships, communication with a partner, sexual violence prevention and consent. In addition, Project SHAPE is involved in community service by facilitating programs at local high schools and after school programs in the Capital Region. Project SHAPE is under the direction of The Advocacy Center for Sexual Violence. For more information about Project SHAPE, go to www.albany.edu/advocacycenter or call (518) 442-CARE (2273).

> #### Campus Center Management

> The newly renovated and enlarged Campus Center, the space on campus that has always been the hub of University activity, is now even more so. Student service offices, meeting facilities, resource centers, student government, and the University Bookstore make this a popular destination for the University community and the center of daily campus life. Seventeen diverse dining venues and several new technologically enriched meeting rooms will expand the availability for social, cultural and educational events and bolster the opportunity for student leadership and engagement. The Campus Center is truly that third space on campus, between the classroom and residence where it all comes together.

> For more information, stop by Campus Center Room 137, call the Campus Center Connections desk @ (518) 442-5491, or visit the Campus Center website at http://www.albany.edu/campuscenter/.

> #### Campus Recreation

> Campus Recreation provides diverse, stimulating, and engaging recreational opportunities that enrich the UAlbany experience. These programs include Intramural Sports (like softball, flag football and volleyball), Group Exercise Classes (like Yoga and Boot Camp) and Wellness and Outdoor Programs (such as FitFair, Personal Safety Workshop, Skiing and Hiking).

> In addition to the programs offered, Campus Recreation provides great indoor and outdoor facilities. Indoor facilities include three fitness centers available across campus (SEFCU Arena, Indian Quad and Colonial Quad). Each is equipped with aerobic, free weights and circuit machines. Outdoor facilities include lit turf, basketball and tennis courts as well as a softball field at Liberty. Outdoor jogging, walking and biking is made safe and easy at UAlbany with the 2.8 mile loop around campus, appropriately called the Purple Path.

> Campus Recreation is here to Actively Develop A Healthier U!

> The Recreational Services Office is located on the main level of the Physical Education Building, PE-110A, and can be reached at (518) 437-3739. Visit the Campus Recreation website at www.albany.edu/rec or visit MyInvolvement at myinvolvement.org to learn more.

> #### Career and Professional Development

> Career and Professional Development assists undergraduate students of all majors and class levels with exploring majors and career options, making decisions about graduate study, and identifying and preparing for internship and full-time job opportunities.

> Career and Professional Development supports students in specifying career goals, exploring career options and developing job and internship strategies through one-on-one appointments. Students can also take advantage of drop-in hours for quick questions and resume or cover letter feedback. Working closely with academic departments, The Alumni Association, student organizations, and other Student Affairs departments, Career and Professional Development provides workshops and events related to a variety of career topics.

> Career and Professional Development also offers an on-campus recruiting program for internships and full-time employment, as well as annual Job and Internship Fairs. To learn more students should access their Handshake account. Handshake is UAlbany’s modern career development platform. Students can login to Albany Handshake accounts at https://albany.joinhandshake.com.

> In addition, numerous resources for students, to research major and career information, graduate school programs, resumes and cover letters, as well as review part-time and full-time employment and internship vacancies, can be accessed by visiting the Career and Professional Development website at www.albany.edu/career.

> For more information, contact the office at Science Library G-50, (518) 437-4900, or visit www.albany.edu/career.

> #### Community Standards

> Community Standards supports and promotes a civil community through the establishment and administration of the student code of conduct, Community Rights and Responsibilities.

> To achieve this, Community Standards staff:

> - Promote an environment where the respect for the individuality of each student is valued and the principles of justice and civic responsibility are upheld and insure that all students are extended due process regardless of their abilities, race, ethnicity, gender, age, sexual orientation, or religion.
> - Educate students with regards to Community Rights and Responsibilities, the student code of conduct.
> - Consult with students, faculty, staff and other constituents on a variety of issues pertaining to the student conduct process and how staff may assist in resolving conflict.
> - Empower community members to embrace and put into practice the restorative principles.

> This office also supports the safety and well-being of students who live off campus through its Neighborhood Life subunit and works to help maintain positive relations between students and community members in the neighborhoods surrounding the campus. For questions regarding the University’s student conduct processes and the other functions of Community Standards, please call (518) 442-5501 or visit the website at www.albany.edu/communitystandards.

> #### Counseling and Psychological Services

> Counseling and Psychological Services (CAPS) provides psychological assistance to help UAlbany students reach their educational and personal goals. CAPS staff is very diverse and culturally inclusive, accessible, and available to meet the needs of all students. Staffed by psychologists, CAPS also provides supervised training for doctoral interns from throughout the United States and Canada. There is no charge for CAPS services.

> Psychological Counseling and Consulting: CAPS provides both individual and group psychological counseling as well as evaluation for emotional, social, and academic concerns. Students may also consult with CAPS staff by telephone, email or in person regarding issues that impact them or someone they care about. CAPS also offers a number of online self-help resources, including stress reduction and wellness apps and free anonymous online screenings for depression, anxiety, post-traumatic stress disorder, eating disorders, and alcohol and other drug use.

> Prevention: To support the success of UAlbany students, CAPS offers workshops, informational exhibits, and interactive social media campaigns about mental health and wellness, alcohol and other drug use, body image and eating awareness, sport psychology and performance enhancement, and suicide prevention. CAPS offers resources on reducing stress and supporting wellness and happiness in life, as well as offering workshops on how students can help other students as an empowered bystander through a program called STEP UP UAlbany! (www.albany.edu/counseling_center/step.shtml).

> CAPS oversees the Middle Earth Peer Assistance Program, a nationally-recognized peer assistance program that trains students to help other students. Through a hotline service, Middle Earth peers lend a listening ear, assist with problem-solving, and provide information or referrals. Middle Earth also provides peer-to-peer wellness coaching services, workshops and interactive theatre presentations for the campus community as well as a peer career advisement service staffed by students working in Career and Professional Development. The Middle Earth hotline (518-442-5777) is open from 1:00 PM to midnight Monday through Thursday, and 24 hours a day from 1:00 PM on Friday until midnight on Sunday when classes are in session. Students providing peer services in Middle Earth earn academic course credit. For additional information about Middle Earth services or how to join Middle Earth, go to www.albany.edu/counseling_center/aboutme.shtml.

> Counseling and Psychological Services is located in Suite 104 at 400 Patroon Creek Blvd. near the UAlbany uptown campus. Shuttle bus service is available during regular business hours from Collins Circle and the Social Sciences Bus Stop, Monday through Friday. Please call with questions or to make an appointment (518) 442-5800. Email consultation@albany.edu, or visit www.albany.edu/caps/ for hours of operation, directions, and additional information

> #### Disability Resource Center

> The Disability Resource Center (DRC) provides outreach and education to the University community regarding disability-related questions and issues, in order to enhance student learning. The DRC provides a broad range of personalized services to students with disabilities, including veterans (learning disabilities, attention deficit/hyperactivity disorder, mental health disorders, mobility, visual, or hearing impairments, medical disabilities, neurological disabilities, physical disabilities, and other disabling conditions).

> Services include pre-admission information, mobility tours, referrals to on and off-campus resources, consultation with offices, alternative testing, advocacy, and individual appointments. In addition, the office maintains a library of disability resources. An interactive process based on documentation is used to determine reasonable academic accommodations. Students with disabilities may schedule appointments for assistance with developing study and test taking skills, or to receive coaching in time management and setting goals.

> In addition, the office makes recommendations to offices and departments regarding individualized reasonable accommodations. Particular emphasis is placed on assisting students in developing their talents and abilities in preparation for professional and graduate training and for employment. In addition, professional staff of the DRC are available to meet with prospective students with disabilities, and their families, during campus visits to the University at Albany. These services are available to students with disabilities, whether or not they have had IEPs or 504 plans in high school. The DRC also interacts with local, state, and federal agencies concerned with disability issues to support student learning.

> The office is relocating to Campus Center 130. Please call (518) 442-5490, email drc@albany.edu or visit the DRC website at www.albany.edu/disability/.

> #### Intercultural Student Engagement

> The Office of Intercultural Student Engagement is committed to developing and maintaining a culturally inclusive campus environment where all students can engage in meaningful relationships with other students, faculty and staff. These experiences enhance the academic excellence, personal growth and leadership development of all UAlbany students.

> Additionally, the Office oversees the Gender and Sexuality Resource Center, the Multicultural Resource Center, and collaborates with the Department of Residential Life to support the CHARGE Resource Center & the Women’s Resource Center, intellectually engaging and inclusive spaces where meaningful intercultural experiences and dialogues are encouraged and supported. These centers also provide support, advocacy, academic and social support for students from historically underrepresented communities, including, but not limited to, students of African, Latino, Asian, and Native American (ALANA) descent, various faith and interfaith communities, the Lesbian, Gay, Bisexual, Transgender, Queer (LGBTQ) and Ally community, and first generation college students, assisting them to succeed socially and academically.

> More information is available in Campus Center 130, or call (518) 442-5565 or visit www.albany.edu/multicultural/.

> #### Orientation and Transition Programs

> Orientation and Transition Programs supports the transition of new and continuing students at the University at Albany by encouraging the exploration of opportunities, supporting connections to University resources, promoting a sense of pride in the University, and partnering with parents and families. Students entering the university as newly matriculated freshman or transfer students are required to participate in an Orientation program. Orientation programs are designed to help students as they transition to the social, cultural and academic aspects of the university. Freshman Orientation is a two day program in the summer which includes an overnight stay in a residence hall. Transfer students attend both a one day Transfer Advisement session as well as a separate one day Transfer Orientation program. All new students admitted in the spring semester will also attend an orientation program prior to the start of the semester.

> Orientation and Transition Programs partners with family members during this exciting time in their student's life to assist them in understanding the experience their students are embarking upon. Family Orientation programs are also offered concurrently with the student programs and provide the opportunity to learn more about the university and resources available to incoming students.

> Orientation and Transition Programs is located in the lower level of Eastman Tower on State Quad and can be reached at orientation@albany.edu or 518-442-5509. More information is also available at www.albany.edu/orientation.

> #### Residential Life

> Living on campus is an integral part of the overall college experience. The Department of Residential Life provides both traditional and apartment-style living for over 7,500 students. Traditional residence buildings that are both suite- and corridor-style are located on the main campus and the downtown campus. All students living in traditional residence halls are required to be on a campus meal plan. There are also three apartment-style complexes, equipped with kitchens. All students are provided with cable hook-up and wireless internet connections. Laundry rooms are conveniently located in all buildings and are free of charge to resident students.

> Freshmen students who live outside a 50 mile radius are required to live on campus for their first two years and are assigned to areas designed to enhance their first year experience and to build a solid foundation in their first year of college study. The environment for first year students encourages community, promotes responsibility and positive social interaction, and supports solid academic preparation. There are several Living-Learning Communities available for freshmen students. These programs are designed so that students have the opportunity to live with other students who have similar interests and/or majors.

> Apartment housing is available to juniors, seniors, and graduate students. There is no family housing currently available. All residence halls and apartments are smoke free.

> For additional information, including scholars housing and the availability of Living-Learning Communities, go to the Residential Life website at www.albany.edu/housing.

> The Department of Residential Life is located in the basement of Eastman Tower on State Quadrangle and can be reached at (518) 442-5875.

> #### Student CARE Services

> Personal challenges and health-related issues do not have to derail students' education. If these issues begin to interfere with academic and personal success, Student CARE Services can help! This service coordinates and connect students to appropriate services based on an individualized CARE Action Plan developed in conjunction with the student, or in more involved cases, with the multi-disciplinary CARE Team. Student CARE Services advocates for students and teaches self-advocacy skills that will help students in both the academic setting and the outside world. The office will outreach to students or respond to a student’s own request for assistance. The goal is to empower the campus community toward a culture of care and concern by encouraging all members to reach out and let Student CARE Services staff know of students in need of assistance. Students don’t have to go through hard times alone! Services are private and comply with the Family Educational Rights and Privacy Act (FERPA). Students who wish to seek confidential therapeutic counseling services should contact, or will be referred to, Counseling and Psychological Services.

> For additional information, go the Student CARE Services website at http://www.albany.edu/ualbanycares/. Student CARE Services is located in Campus Center 361 and can be reached at (518) 442-5501.

> #### Student Health Services

> The Student Health Services (SHS) is the primary health care facility for registered students. Services include General Medical Clinic, Women’s Health Clinic, Immunizations, Self-Help Center (where over-the-counter medications can be obtained at low cost and charged to the student's account), psychiatric services, and an on-site pharmacy. SHS is open Monday – Friday and sees students by appointment. Appointments with a health care provider are available for registered students only and are free of charge. Call (518) 442-5229 or visit the Student Health Services website to schedule an appointment. The SHS is located at 400 Patroon Creek Blvd. Suite 200, across the street from the Uptown Campus. Shuttle bus service is available during regular business hours from Collins Circle and the Social Science Bus Stop. Shuttle schedules are available on the Parking and Mass Transit website. The main office telephone number is (518) 442-5454. Student Health Services requirements including immunization requirements and additional information can be found at www.albany.edu/health_center/.

> Student Health Services works closely with the student group Five Quad Volunteer Ambulance Service. Five Quad Volunteer Ambulance Service is a New York State certified ambulance agency serving the campus community. It is operated exclusively by UAlbany students and funded by the Student Association. Since 1973, volunteers have provided Basic Life Support (BLS) 24 hours a day, seven days a week during the academic year. Five Quad operates two ambulances with 50-90 active members (all certified in CPR and First Aid) and 20-30 members-in-training. In addition, some members are certified Emergency Medical Technicians (EMTs). The phone number is (518) 442-5555 (for emergencies call 442-3131) and the website is www.fivequad.org.

> #### Student Involvement

> The Office of Student Involvement supports the academic mission of the University by emphasizing student involvement in the campus community, which research has proven positively affects student retention, satisfaction, and academic success. Student Involvement encompasses Student Activities, Fraternity & Sorority Life, and the Center for Leadership and Service and focuses on encouraging every student to be engaged in activities outside of the classroom, providing leadership training and opportunities, and providing and supporting shared experiences for the entire UAlbany community.

> Student Involvement promotes major events and programs and enhances the efforts of the student government, all student groups, and fraternal organizations by providing advisement and assistance. It also coordinates campus programs, including the University Programming Board. The Office motto is: Involvement Leads to Success.

> The Office of Student Involvement is located in Campus Center West B91, and can be reached at (518) 442-5566. Visit the Student Involvement website www.albany.edu/involvement or visit MyInvolvement.org to view the calendar of events and browse involvement opportunities.

> ## International Student & Scholar Services

> #### Intensive English Language Program

> The Intensive English Language Program (IELP) is designed for students who wish to improve their English language skills for academic and professional reasons. Classes are communicative, integrating all language skills, and are taught at the beginning, intermediate, and advanced levels.

> In addition to the core program, the Summer Academic Institute (SAI) is designed exclusively for International Students who have been accepted to the University at Albany for the Fall semester. Courses and activities in the SAI help familiarize students with American culture and the University system. The goal of SAI is to provide skills and strategies for reading and writing effectively at the university level and to help students develop their listening, speaking and note-taking skills and to gain confidence speaking in an academic English environment. This four week course helps students gain the confidence needed for academic success.
> For further information, contact IELP by phone at (518) 437-5040 or by e-mail at ielp@albany.edu. Web: http://albany.edu/ielp.

> #### International Student and Scholar Services (ISSS)

> The Office of International Student and Scholar Services (ISSS) provides a broad range of advising and referral services to approximately 1,750 international students from nearly 100 countries. One of the first contacts that undergraduate students have with UAlbany is receiving pre-arrival materials from ISSS and participating in its thorough orientation program.

> ISSS, in Science Library G-40, is the primary contact office for assistance regarding such issues as:

> - Non-immigrant status and visa issues
> - Federal and state regulations pertaining to international students and scholars
> - Pre-arrival information and orientation (online and on campus)
> - Workshops on special topics
> - Health insurance and health care
> - Social activities, cultural events and trips
> - Personal finances
> - Income tax service
> - Resources and referrals to other agencies supporting international students

> For further information, contact ISSS by phone at (518) 591-8172 or by e-mail at: isss@albany.edu. Web: http://www.albany.edu/isss/.

> ## Registrar

> The Registrar’s Office at the University at Albany supports the instructional mission of the University and serves the needs of students, faculty, staff, alumni and other constituencies with whom it interacts. To this end, it promotes utilization of available technology to deliver services and information in an efficient and secure manner. The services of the Registrar’s Office are provided in a caring, fair, respectful manner, adhering to the principles of professional practices and ethical standards enunciated by its professional organization, the American Association of Collegiate Registrars and Admissions Officers (AACRAO).

> The Registrar’s Office safeguards the integrity of the institution’s academic records and degrees. It is the unit responsible for registration related activities, the University’s academic calendar, issuance of official transcripts, awarding of undergraduate degrees and issuance of all diplomas and certificates, the schedule of classes, managing academic space, grading, maintenance of degree audits, certification of enrollment and degrees, maintenance of student academic records, and the administration of the Family Educational Rights and Privacy Act (FERPA). The Registrar's Office assures that academic policy, related to student records, is carried out and communicated to all constituents. Records are maintained and released in accordance with federal, state and local laws, regulations and policies.

> The Registrar's Office is located in the Campus Center, Room B-52. (518-442-5540).

> ## Student Financial Center

> The Student Financial Center offers "one-stop" assistance to students in matters related to their financial aid and student account, including billing and payment activity. This consolidated service is designed to increase the ease with which students are able to conduct routine business transactions and to offer initial assistance, referral, and follow-up for more complex matters.

> The website, www.albany.edu/sfc, offers virtual one-stop services. The Student Financial Center is located in the Campus Center, G-26 and can be contacted by phone at (518) 442-3202 or sfc@albany.edu.

> The Student Financial Center (SFC) also proudly serves as the Veteran One-Stop Service Center here at the University at Albany. One of the primary functions is to certify veteran educational benefits (e.g. GI Bill). However, the SFC staff is dedicated to assisting veterans join the University community and connect to available resources, services and other veterans while helping to achieve educational goals.

> Any veteran or military member should feel free to self-identify when visiting or contacting the SFC for well-deserved front-of-the-line service, or contact the SFC directly at uaveteran@albany.edu.

> ## Transfer Experience

> Darlene Poirier -- Transfer Services Coordinator

> The Office of Transfer Student Services offers help to all transfer students to navigate and succeed in the University at Albany community. Key to success at any university is becoming an active member of the campus community. The Transfer Services Coordinator points students to a variety of campus resources to help them make the most of their time on campus and has developed Living-Learning Communities for transfer students. For the 2017-18 academic year there are 6 L-LCs being offered just for new transfers. There are also 4 sections of the general education requirement, Challenges of the 21st Century, just for new transfer students. The Coordinator serves in an advisory capacity to Tau Sigma, the national honor society specifically for transfer students, the Non-Traditional Student Group, and the UA Transfer Network, a mentoring program for transfer students on campus. Additionally, the Coordinator oversees Transfer Transition Leaders (TTLs) who provide programming opportunities and peer mentorship to new transfer students and commuters. The Coordinator maintains a web resource for transfer students at www.albany.edu/transfer_students.