Financial Aid and E-Bills

Why Doesn't Your Financial Aid Appear on Your E-Bill?

Students who applied for financial aid but whose aid does not appear on their E-Bill should check for the following before contacting the Student Financial Center:

  • Did you file the FAFSA for the 2017 aid year?
  • Is the correct UAlbany Federal School Code on your FAFSA: 002835?
  • Did you receive an email or letter from the Financial Aid Office asking for information after you filed your FAFSA?
  • Did you submit the requested information to the Financial Aid Office?
  • Do you have action items on your MyUAlbany Important Notices?
  • If your FAFSA was "rejected," did you do what you needed to fix it?
  • Have you accepted your awards on MyUAlbany?
  • Did you complete an E-Entrance Interview and E-Master Promissory Note if you are a new loan borrower at UAlbany?
  • Are you registered for 6 or more credits?
  • Are you matriculated in a degree program?
  • Do you check your email address?
  • Does your email spam filter block email messages from
  • Is your permanent address listed on MyUAlbany correct?
  • Did you receive a letter or email regarding "Satisfactory Academic Progress?"
  • For Undergraduate New York State Residents:
    • Did you complete the TAP application?
    • Did you lists the correct UAlbany NYS School Code: 0895?
    • Has HESC contacted you to complete a HESC residency application?
    • If HESC requires a residency application, did you complete and submit it?

Please be sure to check your MyUAlbany Important Notices after you accept your Financial Aid Award.