Navigator Program

UAlbany Navigators help navigate health insurance options for Albany, Columbia, Greene, Rensselaer, and Schenectady County residents.  Based in the School of Social Welfare, New York State Department of Health certified Navigators assist individuals in signing up for health insurance through the New York State Marketplace.  Our Navigators help individuals and families by taking the time to answer all of your questions exploring all of your health insurance options and helping you to enroll in the best health insurance plan for your health care needs.There are many affordable, good, health insurance options for everyone! 

The Navigators are available 7 days a week at convenient locations in Albany, Columbia, Greene, Rensselaer, and Schenectady Counties and can schedule appointments based on an individual's availability. The help is free and conveniently located in the community and on-campus. Make an appointment with one of UAlbany's Navigators by calling (518) 442-3854 or by email at please leave a message/email and someone will get back to you in 24-48 hours.

Enrollment Periods

  • The Open Enrollment period begins November 1 until January 31. Open enrollment is for anyone who is in need of health insurance. Open enrollment has ended for 2015, please see below for how you can qualify to enroll now.  
  • The Special Enrollment period is a special period that is income based through Medicaid expansion or those that have a qualifying life event. Click here for a full list of qualifying life events.

    • birth or adoption of a child
    • divorce
    • loss of employment or loss of health insurance
    • move from county to county in NYS or move into NYS
    • death of a family member  

Small Business and Not for Profits

Small businesses and not for profits can also apply to gain coverage for their employees. Tax credits are available to employers with a certain level of contribution. However, there is no minimum contribution that is mandatory if as an employer you want to be sure your employees have coverage. Many plans and options are available. The on-line Marketplace takes care of the administration of the plans and fees. A UAlbany Navigator can help you apply and look at options. Click here for more information. 

Contact us today at or at (518) 442-3854.