Request Help with RedDot

Account Request
To request a new RedDot user account view the instructions for acquiring RedDot accounts.

Application Support
For help editing or publishing web pages in RedDot, submit an ITS Service Desk Request and select "RedDot/OpenText Issue" from the dropdown menu

New Site Request
To request assistance creating a new website or moving your existing website into RedDot email Marketing Services or call Web Services at (518) 956-7940.

Training Request
To schedule classroom instruction for using RedDot, submit an ITS Service Desk Request (https://www.albany.edu/its/currentfaculyt.html).