Box Office Information

The Box Office is located in the Main Lobby of the Performing Arts Center.

Tickets may be purchased:
• in person at the Box Office
• by phone at (518) 442-3997
• through an online request (staff will follow up for payment)
• by mail: UAlbany Performing Arts Center, PAC- 266, Albany, NY 12222

Payment may be made by cash, check, Mastercard, Visa, American Express, Discover or money order. Faculty, students and staff may now also use Podium to purchase tickets.

Ticket reservations are not held without payment. Full payment must be made at the time of your order.

For some events, there is an advance ticket price and a day of show ticket price. In order to receive the advance ticket price, your order must be received, confirmed and processed by a box office employee before the day of the show. If payment information (namely, credit card info) is not obtained by an actual staff member before the day of the show, the higher prices will be used when processing your ticket order.

Please Note:
1)
All ticket sales are final. No exchanges or refunds are given. No exceptions.
2) A $1 per order handling fee is applied to all credit card sales.
3) Voicemail and internet requests must be confirmed by a Box Office employee before tickets are issued.
4) Tickets for all performances are general admission. Seating is first-come, first-served.
5) Latecomers are seated at the discretion of the management and its staff.


Please note:

Due to an ongoing construction project, the main doors to the Performing Arts Center are not accessible at this time. Visitors and ticket patrons must access the building via the outdoor stairs in front of the Performing Arts Center entering on the basement level. We apologize for any inconvenience. For assistance, please call us at (518) 442-3997.

Subscriptions:
Again this season there is a subscription available offering discounts for patrons who purchase tickets for multiple performances. Pick three or four shows of your choice and take 10% off the order total. If you choose five or more shows, then the discount increases to 20%.

Dance in Albany packages:
Discounts of 15-35% are available for purchasing six or more performances in this series. Packages must be purchased through The Egg box office here or by calling (518) 473-1845.

Groups:
Groups of ten or more can receive a discount of $1.00 off the regular ticket price. Arrangements and payment must be made in advance by contacting the box office.




Please note:
Due to an ongoing construction project, the main doors to the Performing Arts Center are not accessible at this time. Visitors and ticket patrons must access the building via the outdoor stairs in front of the Performing Arts Center entering on the basement level. We apologize for any inconvenience. For assistance, please call us at (518) 442-3997.


Box office hours

Mondays 10am to 3pm
Tuesdays 10am to 3:30pm
Wednesdays 11am to 4pm
Thursdays 10am to 3:30pm
Fridays 10am to 3:30pm

Saturday and Sunday, Feb. 3 & 4 - noon to 4pm

We are also open one hour prior to ticketed events in the PAC's Prime Performance Series as well as those offerings by the Department of Music and Theatre.


Please note:

Due to an ongoing construction project, the main doors to the Performing Arts Center are not accessible at this time. Visitors and ticket patrons must access the building via the outdoor stairs in front of the Performing Arts Center entering on the basement level. We apologize for any inconvenience. For assistance, please call us at (518) 442-3997.