Box Office Information

Located in the main lobby of the UAlbany Performing Arts Center

Hours of Operation

Monday - 12:30pm to 5pm
Tuesday - 9:30am to 12:30pm
Wednesday - 9:30am to 12:30pm
Thursday - 9:30am to 12:30pm
Friday - 10:30am to 5pm

The box office is also open one hour prior to ticketed events in the PAC's Prime Performance Series as well as those events sponsored by the Department of Music and Theatre.

Please note that we will be closed on the following days for the fall semester:

  • September 6    
  • October 11 & 12    
  • November 24-26



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Purchasing Tickets

Starting September 7, tickets may be purchased:

  • In person at the Box Office in the Main Lobby of the Performing Arts Center on the uptown campus
  • By phone at 518-442-3997 
  • Through an online request form (staff will follow up for payment)
  • By mail: UAlbany Performing Arts Center, PAC- 266, Albany, NY 12222

Payment may be made by cash, check, MasterCard, Visa, American Express, Discover or money order. Faculty, students and staff may now also use Podium to purchase tickets.

Ticket reservations are not held without payment. Full payment must be made at the time of your order.

For all ticketed events, there is an advance price and a day of show price. In order to receive the advance ticket price, your order must be received, confirmed and processed by a box office employee before the day of the show. If payment information (namely, credit card info) is not obtained by an actual staff member before the day of the show, the higher prices will be used when processing your ticket order.

Please Note:

  • All ticket sales are final. No exchanges or refunds are given. No exceptions.
  • A $1 per order handling fee is applied to all credit card sales.
  • Voicemail and internet requests must be confirmed by a box office employee before tickets are issued. 
  • Tickets for all performances are general admission. Seating is first-come, first-served. 
  • Latecomers are seated at the discretion of the management and its staff. 


Special Rates

Subscriptions are available offering discounts for patrons who purchase tickets for multiple performances. Pick three or four shows of your choice and take 10% off the order total. If you choose five or more shows,  the discount increases to 20%.

Dance in Albany packages:
Discounts of 20-40% are available for purchasing four or more performances in this series. Packages must be purchased through The Egg box office by calling 518-473-1845 on Monday through Friday from 11am to 3pm. They may also be purchased in person at The Egg box office.

Groups of ten or more can receive a discount of $1.00 off the regular ticket price. Arrangements and payment must be made in advance by contacting the box office.