Academic Support

Although you will be studying online and may never visit the University at Albany campus, you will be considered a University at Albany student, with all the rights, privileges and responsibilities guaranteed by that status.

Most support services available to students on campus are also available to you at a distance – by phone, email or the Internet. Below you will find the most frequently requested services.

ADVISEMENT – Non-matriculated undergraduate students can get advice on course selection from the staff at the Office of General Studies.

Non-matriculated and matriculated graduate students can get advice on course selection from their advisor in their department. All students are generally able to communicate with the academic offices and the faculty by email.

DISABILITY RESOURCE CENTER - primary objective is to develop and maintain a supportive University environment that promotes recruitment, retention, academic achievement and personal growth for students with disabilities. For office hours, more information or to send them email visit the DRC's website

LIBRARY SERVICES - The University Libraries of the University at Albany offer an excellent array of resources and services from their award-winning web page, This page provides a gateway for your information needs, including hundreds of article citation and full-text databases, web-based reference sources, subject specific web pages developed and maintained by our subject specialists, as well as a host of services, including interlibrary loan, and email reference service. The libraries web page includes tutorials on using the libraries ( and on using the Internet effectively. Course materials that professors place on reserve for your use are accessible through our electronic reserves system, ERes.

To use many of our databases and services, you must have a valid University at Albany barcode, which you should receive following your registration as a student. The libraries' staff is eager to assist you with your information and research needs. For assistance with accessing University Library resources at the University, contact Nathan Stanwicks, Head of Circulation Services at (518) 442-3578 or [email protected].

THE WRITING CENTER exists to assist both students and faculty with academic writing across the disciplines. The Center is also able to provide assistance for writers producing essays for graduate school admissions, resumes, and creative works. For office hours, more information or to send them email visit the Center’s website