Information Technology Services

Client Support Services

Interim Director: Debora Cheney 
Support Staff: Terry Telesca

Client Support Services is responsible  for planning, implementing and managing customer support for email and collaboration services, as well as the technology resources used by faculty and students to support teaching and learning.

Resources include the IT equipment installed in Registrar-scheduled Technology-Enhanced classrooms and conference rooms, computing equipment and software in the Information Commons, and course management system tools. CSS is also responsible for software licensing distribution and compliance, a PC Service Center for the repair and maintenance of University-owned computing equipment, Help Desk services, and desktop services for designated divisions and schools.

Additionally, CSS offers free, non-credit workshops on popular computer programs, website development tools, Blackboard, and the use of instructional technology in the classroom.

Client Support Services Staff



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