Use Your UAlbany Zoom Account

Using Zoom to take a course or conduct University business? Don't forget to log in to your UAlbany Zoom Account at

CAS Computing Merges with ITS

On October 1, 2021, CAS Computing merged with ITS. The combined organization benefits from the collective knowledge of both groups, providing a consistent technology experience and extended support for classroom and conference rooms. For assistance, visit the ITS Service Desk. To learn more about the merge, visit the CASComp Transition to ITS page.

Reconnecting to the University Network

Welcome back! If your University-owned computer has been off the campus network for an extended period of time, it needs to process new updates and patches when you reconnect. Follow these ITS recommendations to minimize disruptions to your work.

Don't Forget Your Duo-registered Device!

Accessing Microsoft Office 365 (M365) applications in classrooms and conference rooms now requires use of 2-Step Login with Duo. Remember to bring your Duo-registered device to any classroom or conference room to access M365.

Make 2-Step Login as Mobile as You Are

  1. Use the free Duo mobile app
  2. Remember me for 30 days
  3. Don't get locked out! Register an Android or iOS tablet as a secondary device 

Best Practices for Secure Telecommuting

ITS offers numerous tools and practices for keeping University information safe and secure regardless of your work location.


See all ITS News >>


Information Technology Services
University at Albany

State University of NY
1400 Washington Avenue
Albany, NY 12222
PHONE (518) 442-3700

ITS Service Centers
(518) 442-3700