Use Your UAlbany Zoom Account

Using Zoom to take a course or conduct University business? Don't forget to log in to your UAlbany Zoom Account at

Make 2-Step Login with Duo as Mobile as You Are

2-Step Login with Duo is protects many campus ITS services, including Microsoft Office 365 (M365) applications in classrooms and conference rooms. Make sure you have a device to receive your one-time, secret code wherever you are!

  1. Use the free Duo mobile app or request a token from the ITS Service Desk 
  2. Remember me for 30 days
  3. Register a secondary device 

Protect the University Network by Updating Your Computer

If your University-owned computer has been off the campus network for an extended period of time, it needs to process new update and patches when you reconnect. Follow these ITS recommendations for reconnecting to the University network to minimize disruptions to your work.

Be Secure Wherever You Are

ITS offers numerous tools and practices for keeping University information safe and secure regardless of your work location.

CAS Computing Merges with ITS

On October 1, 2021, CAS Computing merged with ITS. The combined organization benefits from the collective knowledge of both groups, providing a consistent technology experience and extended support for classroom and conference rooms. For assistance, visit the ITS Service Desk. To learn more about the merge, visit the CASComp Transition to ITS page.


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Information Technology Services
University at Albany

State University of NY
1400 Washington Avenue
Albany, NY 12222
PHONE (518) 442-3700

ITS Service Centers
(518) 442-3700