Updating University-owned Computers

Make sure to update to Windows 10 21H2 before June 20, 2022 to avoid interruptions to your work. It is also important to restart your machine to ensure it has the latest patches and updates.

Use Your UAlbany Zoom Account

Using Zoom to take a course or conduct University business? Don't forget to log in to your UAlbany Zoom Account at

Make 2-Step Login with Duo as Mobile as You Are

2-Step Login with Duo is protects many campus ITS services, including Microsoft Office 365 (M365) applications in classrooms and conference rooms. Make sure you have a device to receive your one-time, secret code wherever you are!

  1. Use the free Duo mobile app or request a token from the ITS Service Desk 
  2. Remember me for 30 days
  3. Register a secondary device 

Be Secure Wherever You Are

ITS offers numerous tools and practices for keeping University information safe and secure regardless of your work location.



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Information Technology Services
University at Albany

State University of NY
1400 Washington Avenue
Albany, NY 12222
PHONE (518) 442-3700

ITS Service Centers
(518) 442-3700