Announcements
Easier Access to UAGuest WiFi
ITS is pleased to announce that a User ID and password are no longer needed to access the UAGuest WiFi network. Campus visitors are automatically directed to a page where they can accept our terms of service and connect to the network in four-hour intervals.
New Chief Information Security Officer (CISO)
ITS is pleased to announce that Jim Bole is the University's new Chief Information Security Officer. Please join us in welcoming him to UAlbany.
Meet with an EdTech Consultant
Schedule an appointment with one of our EdTech Consultants to discuss your teaching needs. It's easy to make an appointment.
2-Step Login with Duo
ITS is improving security by enrolling students into 2-Step Login using Duo. Read and learn more about 2-Step Login with Duo, including its useful "Remember me for 30 days" feature.
Scheduled Maintenance Dates for 2021
ITS takes a monthly outage to keep all campus IT systems running smoothly. During this time, all campus IT services may be interrupted or unavailable. Dates and details are listed on the ITS Scheduled Maintenance page.
Keep Teaching, Keep Working
ITS offers numerous tools for teaching, learning and working from anywhere with an Internet connection. Learn more about UAlbany's Keep Teaching and with Keep Working resources.
News
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ITS Introduces 2-Step Login with Duo
ITS is taking increased security measures to protect university accounts. Starting this summer, the use of 2-Step Login with Duo Multi-Factor Authentication (MFA) will be phased in for all faculty and staff across the campus.
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2-Step Login on the Way for Faculty and Staff
ITS is introducing a 2-step login process for all faculty and staff beginning this fall. The process, which is also known as multi-factor authentication, involves using a second method to verify account credentials beyond your password.
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ITS Service Desk Rolls Out New Name and Service Model to Support Campus
Information Technology Services (ITS) is launching a service-based support model for its help desk operations along with a new name—the ITS Service Desk.
