Announcements
Scheduled Deletion of Zoom Cloud Recordings
On Tuesday, May 18, 2021, ITS will delete all Zoom cloud recordings older than August 1, 2020. Should you wish to retain any recorded courses or meetings, please take the time to download and save your Zoom recordings and files.
Using 2-Step Login with Duo
Simplify your Duo experience by following these simple ITS recommendations:
- Use the free Duo mobile app
- Remember me for 30 days
- Don't get locked out! Register multiple devices
Always Use Your UAlbany Zoom Account
Remember to login to your UAlbany Zoom account at https://albany.zoom.us to access all University courses and events, particularly if you have multiple Zoom accounts.
Easier Access to UAGuest WiFi
ITS is pleased to announce that a User ID and password are no longer needed to access the UAGuest WiFi network. Campus visitors are automatically directed to a page where they can accept our terms of service and connect to the network in four-hour intervals.
Scheduled Maintenance Dates for 2021
ITS takes a monthly outage to keep all campus IT systems running smoothly. During this time, all campus IT services may be interrupted or unavailable. Dates and details are listed on the ITS Scheduled Maintenance page.
Best Practices for Secure Telecommuting
ITS offers numerous tools and practices for keeping University information safe and secure regardless of your work location.
News
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ITS Introduces 2-Step Login with Duo
ITS is taking increased security measures to protect university accounts. Starting this summer, the use of 2-Step Login with Duo Multi-Factor Authentication (MFA) will be phased in for all faculty and staff across the campus.
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2-Step Login on the Way for Faculty and Staff
ITS is introducing a 2-step login process for all faculty and staff beginning this fall. The process, which is also known as multi-factor authentication, involves using a second method to verify account credentials beyond your password.
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ITS Service Desk Rolls Out New Name and Service Model to Support Campus
Information Technology Services (ITS) is launching a service-based support model for its help desk operations along with a new name—the ITS Service Desk.
