Introducing 2-Step Login with Duo
This summer, ITS is introducing all faculty/staff to 2-Step Login using Duo. This extra layer of security further protects University accounts by requiring the use of a one-time code in addition to a NetID and password to access campus IT services. Read and learn more about 2-Step Login with Duo, including its useful "Remember me for 30 days" feature.
ITS offers numerous tools for teaching and learning and conducting University business from anywhere with an Internet connection. Campus technology resources can keep students, faculty and staff connected regardless of physical location. Learn more about UAlbany's Keep Teaching resources.
Many of the tools ITS provides for teaching and learning can also be used to conduct University business. Connect and collaborate with colleagues, store and share your work and much more with Keep Working resources.
Keep IT Secure
It's important to protect campus IT equipment and data, especially when working from home. Familiarize yourself with Best Practices for Secure Telecommuting to make sure you are taking appropriate precaution and complying with University policies and practices.
Introducing Microsoft Teams
On Monday, June 1, 2020, Microsoft Teams replaced Skype for Business. This all-in-one communication solution integrates chat (IM), online meetings, calling, file management and a project workspace in a single interface. Install Teams on your computer or view a QuickStart guide.
Information Technology Services (ITS) is launching a service-based support model for its help desk operations along with a new name—the ITS Service Desk.