Scheduled Deletion of Zoom Cloud Recordings
On Tuesday, May 18, 2021, ITS will delete all Zoom cloud recordings older than August 1, 2020. Should you wish to retain any recorded courses or meetings, please take the time to download and save your Zoom recordings and files.
Using 2-Step Login with Duo
Simplify your Duo experience by following these simple ITS recommendations:
Always Use Your UAlbany Zoom Account
Remember to login to your UAlbany Zoom account at https://albany.zoom.us to access all University courses and events, particularly if you have multiple Zoom accounts.
Easier Access to UAGuest WiFi
ITS is pleased to announce that a User ID and password are no longer needed to access the UAGuest WiFi network. Campus visitors are automatically directed to a page where they can accept our terms of service and connect to the network in four-hour intervals.
Scheduled Maintenance Dates for 2021
ITS takes a monthly outage to keep all campus IT systems running smoothly. During this time, all campus IT services may be interrupted or unavailable. Dates and details are listed on the ITS Scheduled Maintenance page.
Best Practices for Secure Telecommuting
ITS offers numerous tools and practices for keeping University information safe and secure regardless of your work location.
Information Technology Services (ITS) is launching a service-based support model for its help desk operations along with a new name—the ITS Service Desk.