Easier Access to UAGuest WiFi
ITS is pleased to announce that a User ID and password are no longer needed to access the UAGuest WiFi network. Campus visitors are automatically directed to a page where they can accept our terms of service and connect to the network in four-hour intervals.
New Chief Information Security Officer (CISO)
ITS is pleased to announce that Jim Bole is the University's new Chief Information Security Officer. Please join us in welcoming him to UAlbany.
2-Step Login with Duo
ITS is improving security by enrolling students into 2-Step Login using Duo. Read and learn more about 2-Step Login with Duo, including its useful "Remember me for 30 days" feature.
Scheduled Maintenance Dates for 2021
ITS takes a monthly outage to keep all campus IT systems running smoothly. During this time, all campus IT services may be interrupted or unavailable. Dates and details are listed on the ITS Scheduled Maintenance page.
Keep Teaching, Keep Working
ITS offers numerous tools for teaching, learning and working from anywhere with an Internet connection. Learn more about UAlbany's Keep Teaching and with Keep Working resources.
Information Technology Services (ITS) is launching a service-based support model for its help desk operations along with a new name—the ITS Service Desk.