The Excellence Awards - 2000

Excellence in Support Services
Addie Napolitano

Addie Napolitano, who joined the University in 1966, has been a dedicated and professional contributor to both the academic and administrative life of the Graduate School of Public Affairs for many years. In accomplishing her tasks, she employs a standard that places a premium on accuracy and thoroughness. She is known for taking a complex, messy, multi-tasked assignment and delivering a beautifully finished product.

As a Keyboard Specialist 2, she is known as an expert on all aspects of word processing, not only in the Graduate School of Public Affairs but throughout Rockefeller College. She is the sole provider of word processing support in the school and is willingly engaged in training to enhance her service role. Napolitano has familiarized herself with the latest techniques in desk-top publishing, which has assisted the GSPA in producing sophisticated promotional materials for student recruitment.

She has been willing to give of her spare time to instruct faculty in word processing, so that their skills will be up to date. She has been known to make �house calls,� providing faculty members with guidance as needed.


Excellence Awards       University at Albany