Evaluating Group Effectiveness


Bibliography prepared by Sandy Schuman


Friedlob, G. T., Schleifer, L. F., & Plewa, F. J. (2002).  Essentials of Corporate Performance Measurement.  New York:  Wiley.

Innes, J. (1999).  Evaluating consensus building. In The Consensus Building Handbook, Susskind, McKearnan, and Thomas-Larmer, Eds. Thousand Oaks, CA: Sage.

McCartt, A. T., & Rohrbaugh, J. (1995).  Managerial openness to change and the introduction of GDSS:  Explaining initial success and failure in decision conferencing.  Organization Science, 6, 569-584.

McCartt, A. T., and Rohrbaugh, J.  (1989).  Evaluating group decision support system effectiveness:  A performance study of decision conferencing.  Journal of Decision Support Systems, 5, 243-253.

Meyer, M. W. (2002).  Rethinking Performance Measurement.  New York:  Cambridge University Press.

Meyer, N. D., & Boone, M. E.(1987).  The Information Edge.  New York:  Holt, Rinehart and Winston.

Milter, R. G.  (1986).  An exploration of criteria for effective decision making in organizations and an evaluation of a decision support system:  A case study approach.  An unpublished doctoral dissertation, University at Albany, State University of New York.

Neely, A. (2002).  Business Performance Measurement.  New York:  Cambridge University Press.

Poister, T. H. (2003).  Measuring Performance in Public and Nonprofit Organizations.  San Francisco:  Jossey-Bass.

Reagan, P., & Rohrbaugh, J. (1990).  Group decision process effectiveness:  A competing values approach.  Group & Organization Studies, 21, 20-43.

Renn, O., Webler, T., and Wiedemann, P., Editors (1995). Fair and Competent Citizen Participation: Evaluating New Models for Environmental Discourse. Dordrecht: Kluwer.

Rohrbaugh, J. (2005).  Assessing the effectiveness of group decision processes. In S. Schuman, The IAF Handbook of Group Facilitation. San Francisco: Jossey-Bass.

Rohrbaugh, J. (1989). Demonstration experiments:  Assessing the process, not the outcome, of group decision support.  In I Benbasat (ed.), Experimental Methods in Information Systems.  Cambridge, MA:  Harvard  Business School.

Rohrbaugh, J. (1987).  Assessing the effectiveness of expert teams.  In J. Mumpower, L. Phillips, O. Renn, & V. R. R. Uppuluri (eds.), Expert Judgment and Expert Systems.  Berlin:  Springer-Verlag.

Sainfort, F., Gustafson, D. H., and Bosworth, L. K.  Experimental evaluation of a computer based conflict resolution program.  Presented at TIMS/ORSA Joint Meeting, New Orleans, Louisiana, May 4-6, 1987.

Wright, B. and Rohrbaugh, J. (1999). Evaluating the strengths and weaknesses of group decision-making processes." Group Facilitation: A Research and Applications Journal, 1, (Winter), 5-13.