Academic Resources for Students


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Class Attendance 

If you are enrolled in a hybrid or in-person course, you will be spending some time in the classroom and you’ll need to follow the new protocols for classroom attendance.  

Instructors will communicate attendance patterns for each of course and students will be expected to strictly adhere to that schedule, in order to maintain classroom safety.  

If you are experiencing any illness, especially symptoms of COVID-19, do not attend any in-person classes. Please follow the instructions on the Student Health Services website and email your instructor(s) to inform them you are going to be absent due to illness. 

Students entering quarantine or isolation are also responsible for notifying their instructors so arrangements for remote course work or accommodations can be made, if necessary.

Accommodations for Absences

Undergraduate students: The Office of Undergraduate Education will only request academic accommodations for prolonged absences (more than 5 days) or in exceptional circumstances. In all other cases, students should work with their instructor to address any missed classes and coursework. 

Graduate students: The Graduate School does not provide letters of excuse for student absences, except in extreme situations. Students and faculty are expected to work out any necessary accommodations. 

Course Materials 

Students are encouraged to order course materials in advance and have them delivered to their permanent address before coming to campus.  

The Bookstore also recommends selecting available digital formats to have immediate access to course materials should printed materials experience any shipping delays.   

On campus, the Bookstore’s hours and traffic patterns will be changed to allow appropriate physical distancing. We may also limit the number of people allowed in the store at any specific time and/or create a separate book pick-up area.   

Please refer to the University Auxiliary Services (UAS) website for more detailed information and updates on the Bookstore and other services provided by UAS.  




Students planning to participate in an in-person internship for academic credit and/or to fulfill academic requirements must print, sign and submit the Student Internship Waiver Form to their departments. 




Students should review the resources below and consult the New Student Guide to Technology at UAlbany

Buying a Laptop

All students are strongly encouraged to own a laptop computer.  

While tablets and smartphones can be used as secondary devices, a laptop is the best portable tool for students to successfully write papers, conduct research, attend remote classes, and collaborate with instructors and fellow students.  

Given the fluid nature of the COVID-19 pandemic, having a laptop is an important tool for each student to be able to successfully complete their course work from school, home, residence hall or other remote location.  


Reasonably priced laptops will meet most students’ needs. For information on technology discounts, log into MyUAlbany and visit the Technology Resources section. 

We recommend buying a laptop with a Microsoft Windows operating system, which works best with the various software programs that students may be required to use.  

We also recommend: 

  • A minimum of 8 GB RAM (16 GB is preferred)  
  • At least 256 GB hard drive space  
  • A microphone and camera (built-in or purchased separately)  


Students who are eligible for financial aid may qualify for a one-time cost of attendance increase for the purposes of purchasing a computer (laptop).  

This option is effective if a student has remaining aid to use or is able to secure another source of aid — such as a scholarship, private loan, federal Parent PLUS loan or federal Grad PLUS loan — to cover their increased cost of attendance.  

To learn more about cost of attendance increases and your potential eligibility, contact the Office of Financial Aid at [email protected] or 518-442-3202

Accessing Software

All students have access to OneDrive for Business cloud storage and may install Office 365 applications, including Microsoft Teams, on up to 15 devices free of charge.  

To see what other software is available, please visit the ITS Software Catalog.

Accessing WiFi

Remote students who need access to WiFi are encouraged to try eduroam, which allows UAlbany community members to access WiFi at participating institutions.

Eduroam uses different credentials than other UAlbany WiFi networks. When prompted for your username and password, please enter the following:

  • For username, enter your [email protected] (Entering your NetID without will not work.)

  • For password, enter your UAlbany password.

Learn more about eduroam. Or check this map to see if there is a participating institution near you.

Using Blackboard

Blackboard is the learning management system used by the University at Albany. Each online and hybrid course will have a section on Blackboard prepared and managed by the instructor.  

Through Blackboard, students will be able to receive resources for the course, interact with the instructor and peers through discussion posts, submit assignments and receive grades.  

Each instructor will choose to what extent Blackboard is used based on the learning outcomes of the course. Students will be required to sign into Blackboard for each course. 

Learn more about using Blackboard. 

Using Zoom

Zoom is a video platform that allows multiple people to interact at once in a meeting and lecture format. Zoom offers video, audio, wireless screen-sharing, polling and breakout rooms. 

All students must activate their University Zoom account and use it to join any UAlbany-scheduled courses. 

The following resources are available to help you learn about zoom:  

Academic Advisement  

Navigating the “new normal” of the 2020-2021 academic year can be complicated. Your advisor is here to help you with these changes and will serve as a primary resource when you have questions or concerns.   

While advisement may look different this year, with more virtual meetings and physically distanced in-person conversations, the commitment to you and your success remains unchanged.   

Undergraduate Students

If you are not sure how to contact your advisor, log on to MyUAlbany, click on the Academics tab and select “Advisor Information” under the Academic Summary section. 

The Academic Support Center (ASC) offers virtual advising from 9 a.m. to noon and 1 p.m. to 4:45 p.m. Monday through Friday via Zoom. If you’re having difficulty joining a virtual advising session, please contact [email protected] for help.  

ASC will also offer in-person advising on Fridays during the Spring 2021 semester.

Please visit the Academic Support Center website for more information. 

EOP Students

EOP students should continue to work with their EOP academic advisors to navigate any concerns or transitional issues. 

Graduate Students

New graduate students should contact the graduate director or advisor listed in your admission letter to select courses and obtain an Advisement Verification Number (AVN).  

Returning graduate students should work with their academic advisor to select and register for courses.

International Students

We understand that this situation holds unique challenges for our international students, and we want to reaffirm our commitment to you and your academic success during this time.   

In addition to support from your academic advisor, International Student and Scholar Services (ISSS) continues to provide services and support to UAlbany’s international students. 

International students should visit the ISSS website for additional information, including guidance and the answers to frequently asked questions. 

If you have a specific question or concern related to the Spring 2021 semester, please contact ISSS at [email protected].  

Academic Support 

Whether you are on campus or taking classes remotely, several University offices are ready to support you and your education. 

Disability Resource Center

Students with disabilities can request academic accommodations if they register with the Disability Resource Center (DRC). Staff members are here to ensure you have an accessible education.  

We strongly encourage students with disabilities to register, even if they’re unsure whether they’ll ever need accommodations. It will help any future requests go faster and more smoothly.  

Academic accommodations are determined by an interactive conversation between the student and the DRC. Staff then create a letter listing reasonable accommodations, which the student can send to professors. 

The DRC can also help students access other supports or assistance. Email [email protected] to schedule an appointment. 


The University has significantly expanded the availability of online tutoring, which includes a partnership with NetTutor. All UAlbany students are automatically be enrolled in the Learning Commons Blackboard Course, which provides direct links to course- and topic-specific tutoring. 

Additionally, many of the University’s other tutoring offerings will be available online. Students will be able to request tutoring using the A+ Tutoring website.  

Information regarding the tutoring offerings for campus partners — including CARSS, IBASS, Economics and Math Lab — will be updated regularly on the Other Academic Resources page of the A+ Tutoring and Academic Support website.

Library Services

Current students, faculty and staff can physically access our libraries, if needed, during the Spring 2021 semester. (Please check online for the most up-to-date hours of operation.)  

However, we encourage all students, faculty and staff to first contact the library to see whether the services they need can be accessed virtually instead.  

Librarians are available to assist students with their research questions through chat, email and telephone. Students can even request one-on-one virtual research consultations.   

The University Library also offers information literacy tutorials, in-depth subject guides and online workshops.   

Commuter students can use one of 10 single-occupancy rooms — available on a first come, first served basis — to attend online classes.  

Visit the University Library website to get started.

Academic Integrity & Online Exam Proctoring

Despite the unusual times, the University at Albany maintains its commitment to the special responsibility of academic integrity and truth that binds us together as a community of scholars, a responsibility embodied in the Standards of Academic Integrity outlined in the Undergraduate Bulletin and Graduate Bulletin.   

It is the responsibility of every student to be aware of the standards of academic integrity at the University, as articulated in the Undergraduate Bulletin and Graduate Bulletin

Cheating is prohibited, regardless of how a course is taught, and violations of academic integrity will be reported to the Dean of Undergraduate or Graduate Education and may be referred to the Office of Community Standards. In response to changes in instructional modality, the University has expanded its online proctoring and monitoring of sites that encourage student cheating and dishonesty. 

Learn more about how to avoid violations of academic integrity.

The University has also expanded its online exam proctoring and is closely monitoring sites known to encourage student cheating and dishonesty. 

Instructors can use the LockDown Browser and Respondus Monitor to remotely proctor exams. 

Students who are unable to use the Respondus software are responsible for contacting instructors to request permission to use an alternative exam proctoring method.  

Alternative options include: 

  • Zoom Proctoring: All UAlbany students, faculty, and staff have access to Zoom. This software can be used to proctor an exam with a single student or a group of students.

  • SUNY Exam Proctoring System: This tool provides online students with a simple, web-based interface to search for, locate and suggest proctored testing centers in New York State.   





Tuition is the same for all four-year SUNY campuses and set each year by the SUNY Board of Trustees.

Please visit the Student Financial Services website for information from the Offices of Financial Aid and Student Accounts. You should also review our CARES Act Grants page.

Please visit our Campus Life page for housing and meal plan information.