Zoom Security Guidance

Zoom Security Guidance

Dear UAlbany Colleague:

Across the globe, organizations are working to navigate the remote academic and administrative world we’re facing due to the current global health crisis.

Part of this challenge is the issue of unwelcomed guests, often not affiliated with an institution, finding their way into Zoom sessions and other online platforms.  This is referred to as “Zoombombing,” after the popular online platform Zoom many of us are using to gather remotely.

In order to mitigate this risk, the following security measures will help faculty and instructors in both undergraduate and graduate education, as well as administrative staff to secure their Zoom sessions:

  1. ITS has changed some of the global settings to prevent ‘bad actors’ from taking over a Zoom session. The new default settings are that screen sharing is only turned on for the host; whiteboard and annotation are now turned off. Faculty can change these settings, only as needed.
  2. Faculty and staff should make changes in their individual sessions to further secure Zoom. Using a Waiting Room will prevent anyone who does not have a University Zoom account from entering a class or meeting unless the host specifically lets them in. All hosts must do this within their own Zoom sessions.

Please see guidance on Zoombombing for more information.

Should you have additional concerns or questions, please contact the ITS Service Desk at (518) 442-3700.

It’s our hope that these measures will help us stay on track for a successful spring semester.



Brian Heaton

Chief Information Officer
Information Technology Services