Keep Learning

The University worked in cooperation with SUNY, the Governor’s Office and local and state departments of health to decide to transition to remote teaching. Any decision to resume in-person classes will be made through the same process once public health authorities and government officials decide that in-person classes can safely resume. 

Zoom Training

Blackboard Training

Access to Faculty, TAs and Advisors 

Your instructors and faculty members will continue to be available. Please contact them via email or follow the instructions for contact that your instructors have provided to you. You can also contact the academic departments as well as other academic support services as the University's campuses remain open. Many instructors will be holding office hours by Zoom as well – please ask them how their office hours work now that you are remote! 

Teaching assistants will also still be available to support you and your success in the course. Please follow the information provided to you by your instructor or TA in their remote teaching materials or reach out to your TA by email to find out additional information. 

Each class will be a little bit different, but all instructors have been asked to be as flexible and communicative about expectations as possible. If you’re having trouble or not getting enough information or are feeling overwhelmed by the change (examples include: you have not heard any updates; you have updates but each class is really different; how do you keep track of things now that classes don’t meet regularly; you are worried about the new grading policies), please don’t hesitate to reach out to your academic advisor, who can either help you navigate this new terrain, or advocate on your behalf to the instructor. 

Labs by Remote Learning

We are still working out the details, but we will find a way to help transfer as much learning in a lab setting online as possible and will update the community when we have more information. 


If you are currently in an off-campus internship, please stay in contact with your internship coordinator throughout the semester and before making any decisions. There are several possible scenarios: 

  • Continue in the placement if the site is open and receptive to our students. (This is becoming increasingly unlikely as concerns about the spread of COVID-19 increase, so start considering other options.) 
  • Ask your internship supervisor if remote work is possible and identify projects or activities that fulfill internship requirements. 
  • If the placement site closes and does not provide opportunity for remote work, students should work with their faculty to identify alternative options. Faculty are encouraged to be flexible in determining how students meet internship course requirements 
Study Abroad

If you are currently studying abroad, please contact the University’s Center for International Education directly with all questions regarding current or future Study Abroad plans.  

For returning Study Abroad students, please contact the Academic Support Center to discuss available options for academic continuity this semester. 

EOP/OAAE Students
  • EOP/OAAE students requesting to take courses S/U will be advised on this by their EOP/OAAE Counselors/Advisors directly.

  • EOP/OAAE students considering late course withdrawals should be in communication with their respective EOP Counselor/Advisor before dropping any course as financial ramifications will need to be explored before the course withdrawal takes place.

  • EOP/OAAE students needing tutoring for courses should let their respective EOP/OAAE Counselor/Advisor know as tutoring will continue to be offered via zoom.

  • EOP Lecturers will or have all provided amended remote learning course syllabi that all students registered in EOP taught courses should have received by now. If you have not, please reach out to your EOP Instructor asap to let them know. The EOP Director and EOP Counselor/Advisor, Tutorial Graduate Assistants and EOP Instructor Teaching Assistants are also available should support or assistance be needed in any way. 

Technology and Accessibility

We recognize that technology can be one of the most difficult aspects of this move to remote learning. Because of this, we want to make sure we are meeting your academic needs in this area as best we can. 

  • Please review these tips on taking final exams on Blackboard and especially review the section on technology issues while taking the exam. Good luck for the successful conclusion of the Spring 2020 term.

  • If you do not have access to WIFI, a laptop, a keyboard or a mouse, or these devices aren’t compliant for your coursework or other resources like Zoom or Blackboard, we have an advisor dedicated to helping you find resources. Please complete this form to let us know what you need. 

  • If your instructor is holding lectures remotely during your regularly scheduled class periods and you either can’t access the lectures with WIFI or can’t meet during the same time remotely, you can also email your instructor and request that they record and upload the lecture to Blackboard so that you can still access the information. 

  • If you have accommodations through the Disability Reource Center and are not sure how they can be implemented remotely, please contact them at 518-442-5490 or

  • Please note also that Spectrum is currently offering free WIFI for 60 days, if you would like to take advantage of that offer. 


Registration Concerns 

As a University community, we recognize and understand the pressure and concern you are experiencing as you plan to continue your academic endeavors in this uncertain environment.  The challenges of the transition to remote learning affect each of us in different ways and we know this semester will be challenging. Our faculty are working incredibly hard to insure that you will be able to complete your courses and finish strong in the weeks ahead. 

However, given the current circumstances, we are providing additional flexibility for students as classes resume March 23, 2020. 

S/U Grading Options (undergraduate students)

Guidelines for S/U option:

  • Students were permitted to choose the S/U grading option for any undergraduate semester length or 8-week-2 Spring 2020 semester course, including upper division courses.

  • Regular limits on the number of courses and the total credit hours taken for S/U grades will be suspended for the Spring 2020 semester only.

  • Some courses may NOT be available for S/U opting if they are essential for accreditation, certification or graduation. Advisors and your faculty will identify if you have selected one of these courses.

  • Students had until May 1, 2020 to select the S/U grade option for any undergraduate semester length and 8-week-2 course or return to A-E grading.

Please read the full communication from the Interim Dean of Undergraduate Education before making your decision regarding the S/U grading option for the Spring 2020 semester and contact your advisor to discuss if this option is right for you.

Also  familiarize yourself with the current undergraduate S/U policy for future semesters.

Academic Support Center

Dropping a Semester Length Course (“W” assigned)

For all students (undergraduate and graduate) the date to drop a semester length course (“W” assigned) will be extended to May 1, 2020. 

We encourage all students to speak with their advisor before dropping a course to review potential academic and financial aid impacts. 

If you choose to withdraw from classes before the end of the semester, contact the Office of Financial Aid before doing so, as there may be significant implications to your current and future aid if you decide to withdraw from classes at this point. 

If you continue with your current course load, financial aid will not be affected by the move to remote learning. 

Military Withdrawal

Guidelines for students who withdraw as a result of being called to active military duty will be posted on this website shortly. Students called to active military duty should contact Joel Davis at and he will work with them directly.

Academic Services
The Academic Support Center

Your advisors are working remotely from home, but they are still answering emails and doing AVN appointments by phone, zoom, and email. Please contact them if you have any questions about any aspect of life at UAlbany for the next few weeks. We will also have advisors on duty each day by Zoom open video chat (details to come) should you want to touch base with an advisor about any general questions as well. 

A Plus Tutoring and Academic Support

These services are also still available, although all services (including tutor match and STAR-NY) will be offered online. Please see the A Plus Tutoring and Academic Support website for details. 

The Writing Center

The Writing Center has moved to offering online tutorials from 10 a.m. to 3 p.m. Monday through Friday. Make a Writing Center appointment online using this form. They will also be offering online tutorials to help with your writing, available at the Writing Center website

IBASS and Bio-Dome

They are working to go online with Tutor Matching Services. To make an appointment, visit the IBASS and Bio-Dome website or email the Biology department at

Center for Achievement, Retention and Student Success

CARRS is transferring all tutoring to an online format. They will retain the study groups, and they are working on providing web links to all tutees in order to connect them with their tutors. For more information, visit the CARRS website or call 518-437-4442. 


This program will continue to offer services remotely and will be in touch with students in the program soon.

Project Excel

This program will continue to offer services remotely and will be in touch with students in the program soon.

Financial Aid 

Consider the Financial Aid implications before choosing to withdraw from one or more of your classes, as there may be significant implications to your current and future aid if you decide to withdraw from classes at this point.

Contact your advisor with questions about adjusting your schedule in regard to both S/U and withdrawal options.

If you continue with your current course load, financial aid will not be affected other than you will need to continue to work your college work study hours to receive that funding