Financial Information

CARES Act

The University at Albany has not yet received its allotted funding from the CARES Act. In anticipation of that funding, however, UAlbany is working with SUNY right now to finalize a plan for distributing CARES Act aid to students. COVID-19 has impacted our most vulnerable students and families deeply and, consistent with the spirit of the CARES Act, we will use these funds to ensure that the most financially disadvantaged students on our campus are still able to pursue their UAlbany degrees. To date, thanks to the generosity of the UAlbany community, the University's Student Emergency Fund has distributed nearly $198,000 to 362 students in need since March 13.
 

Credits and Refunds for Spring 2020 

Due to the disruptions caused by COVID-19, all enrolled students will receive an applicable prorated credit on their student account for the spring 2020 term for the following: 

  • Campus Housing 

  • Meal Plans 

  • Transportation Fee (a component of the comprehensive service fee) 

  • Intercollegiate Athletics Fee 

  • Recreation and Campus Life Fee 

The University determined credit amounts based on the number of days of remote instruction. With 112 academic days in the spring 2020 term and the University moving to remote instruction on March 23, there are 52 days being taught remotely, resulting in a prorated 46.42% credit for most charges as outlined below. 

Since the University continued to provide remote academic instruction, tuition and course fee credits are not included. 
 

More information about tuition and course fee credits

Due to the disruptions caused by COVID-19, the University shifted to a distance learning model during the spring 2020 term. The University continued coursework through this model throughout the duration of the spring semester.  

Despite the circumstances, the University has been steadfast in its commitment to providing quality educational services without interruption. In addition, the University will issue the requisite course credit upon the student’s completion of the coursework.

The University is not issuing tuition refunds based on the shift to distance learning. Such refunds are governed by New York State regulation (8 NYCRR 302) and the State University of New York refund policy (SUNY Policy No. 7301) and will only be issued in accordance with such rules. 

A tuition liability schedule for the spring 2020 semester is available online. Questions about the refund policy and tuition liability schedule may be directed to the Office of Student Financial Services at sfs@albany.edu or 518-442-3202.

Campus Housing 

  • Students who completed the virtual check-out form and were physically not residing on campus from March 23, 2020, will receive a 46.42% credit or refund for housing.
     

  • Students who completed the virtual check-out form but remained in housing between March 23, 2020 and April 5, 2020, will receive a lesser prorated room credit or refund based on their official check-out date. 
     

  • Students who resided on campus after April 5, 2020, are not eligible for a housing credit or refund.
     

All students must completely physically vacate the residence hall or campus apartment by May 14, 2020, at noon. Failure to do so will result in forfeiture of your housing credit or refund.
 

Will I receive a room credit if I still have belongings in my room? 

No. Housing credits will not be applied to your account until you have officially checked out of your residence hall or apartment and removed all your personal belongings. If you have not done so, please follow the checkout instructions provided by Residential Life. 

I need help moving my belongings out of my room. Can the University help? 

Yes. Residential Life sent a communication to resident students offering moving and storage services by Don’s Moving and Storage Company. Students who contracted with Don’s Moving and Storage Company to pack up their rooms and store their belongings during the summer months will be assessed a $325 fee, which will automatically be deducted from your room credit.

Meal Plan Information

Meal Plan Base Cost Refund
  • Resident students who completed the virtual check-out form and were not physically residing on campus after March 23, 2020, will receive a 46.42% refund of their meal plan's base cost to their student account.
     

  • Resident students who completed the virtual check-out form but remained in housing between March 23, 2020, and April 5, 2020, will receive a prorated meal plan base cost refund based on their official check-out date. 
     

  • Students who remained in the residence halls/apartments for the duration of the spring 2020 term will not receive a meal plan base cost refund.
     

  • Commuter students will receive a 46.42% refund of their meal plan's base cost on their student account if they stopped using their meal plan on or before March 23. Otherwise, their refund will be prorated by day, through April 5. If the meal plan is still in use, the base cost will not be refunded.
     

If you are eligible, please use this table to determine your base cost refund amount:

Meal Plan

Total Plan Price

Base Cost Portion

Used Base Cost (53.58% used)

Base Cost Refund Amount (46.42% will be added to student account)

myUnlimited #1

$2,615 $2,490 $1,334.14 $1,155.86

myUnlimited #2

$2,815 $2,485 $1,331.46 $1,153.54

myFlex #1

$2,815 $1,490 $798.34 $691.66

myFlex #2

$2,615 $1,490 $798.34 $691.66

myFlex #3

$2,365 $1,490 $798.34 $691.66

myFlex #4

$2,145 $1,490 $798.34 $691.66

myFlex #5

$1,965 $1,490 $798.34 $691.66

myChoice #1

$1,250 $550 $294.69 $255.31

myChoice #2

$1,000 $450 $241.11 $208.89

myChoice #3

$750 $350 $187.53 $162.47
Discount Dollar Balances

Returning students will have 100% of their unused spring 2020 Discount Dollars automatically rolled over to fall 2020 once they purchase a meal plan.

Graduating students will receive a refund on their student account for the value of their unused Discount Dollars once a degree is conferred. These adjustments will be made separately and at a later date from the prorated base cost adjustments.

Munch Money Balances

Returning students' unused spring 2020 Munch Money balance will automatically rollover to fall 2020. 

Graduating students will be provided with an adjustment on their student account for the value of their unused spring 2020 Munch Money. These adjustments will be made separately and at a later date from the prorated base cost adjustments.

Fees

Intercollegiate Athletic Fee

Given that students had an opportunity to attend over 80% of ticketed athletic events, the University is extending a refund of 20 percent of the Intercollegiate Athletic Fee.

Transportation Fee

The transportation fee, just one piece of the comprehensive service fee, is $161.50 and will be reduced by 46.42%. This will reduce the overall comprehensive fee of $696.50 by 10.76%. 

Recreation and Campus Life Fee

Students assessed this $104 fee will receive a 46.42% credit.

Additional Fees

The Student Activity Fee (undergraduate students) and Graduate Student Association Fee (graduate students) fund independent student-run organizations on the campus. Both organizations have notified the University that they’re unable to refund these fees. Any questions should be directed to these organizations.  

Applying Credits and Refunds 

In accordance to guidance provided by the Department of Education, all prorated credits must be applied to your spring 2020 student account. 
 

  • If your spring 2020 account is currently paid in full and has a zero balance, application of your credits will result in a negative balance on your account and any refund you are eligible to receive will be issued to you. 
     

  • If you currently have an outstanding balance on your spring 2020 account, credits will first be applied to any outstanding charges you owe the University before any refunds are issued. You will be responsible for any remaining balance on your account after your credits have been applied. 
     

The University recommends all students set up an E-refund account.
 

Can the University apply my credits to the fall 2020 term upon my request? 

No. In accordance to the guidance provided by the Department of Education, the University cannot apply credits to a future term. All credits must be applied to the spring 2020 term. Any refunds you are eligible to receive must be issued to you this term. 

Will the credits I receive affect my financial aid?  

In most cases, any credits applied to the spring 2020 term will not affect the federal or state financial aid you received for the spring 2020 term. For example, loans, PELL grants, TAP, SUNY Tuition Credit, Excelsior, Excelsior Tuition Credit and SEOG will not be affected. The Office of Student Financial Services will reach out to you if any other financial assistance you received will be affected.

When will I receive a refund?

The University will begin crediting spring 2020 accounts on April 29 and expects to conclude the process within the next two to three weeks.

Depending on the timing of your credit adjustments and the kinds of payments on your account, you may receive multiple smaller refunds instead of one large refund. Please remember, you will not receive a room credit until you have checked out of your room and removed all of your belongings.  

Note: If your balance is more than you are credited, you will not receive a refund. 

How will I receive a refund?

If you have an E-refund account, you’ll receive your refund via direct deposit. If you do not have an E-refund account, the University will mail a paper check to your permanent address. 

Some exceptions:  

  • Parent PLUS Loan Refunds: For students whose charges were paid with a Parent PLUS loan, refunds will either be issued to the parent or the student — depending on the parent’s choice at the time of application. If the parent chose the option to have the loan payment issued to them, refunds will be sent to the parent in the form of a check payment and forwarded to the address used on the Parent PLUS loan application. 

  • Credit Card Refunds: Students whose charges were paid with a credit card will receive a credit applied to the credit card used. The credit may take up to 10 days to be reflected on your credit card statement. 

  • Third-Party Refunds: For students whose charges were paid by a third-party payer — such as a visiting student whose home school paid their charges — refunds will be issued as a check to the original payer per the information on the original check payment issued to the University.  

Note: If your balance is more than you are credited, you will not receive a refund.

How do I set-up an E-refund account?

Log on to epay.albany.edu using your net ID and password. Click on “E-refunds” and set up your account. You will need your bank routing and account numbers. 

Only checking or savings account numbers can be used for an E-refund account. Avoid delays in receipt of your refund by making sure to enter in your account numbers carefully to ensure accuracy.

What if I currently owe a balance on my spring 2020 account? 

If a balance is present on your student account after all credits are applied, you will not receive a refund payment. You will be responsible to pay any outstanding balance on your account. The University will invoice you at a later date for any remaining balance on your account. Please be sure to continue checking your UAlbany email account for notices. 

What if I paid my spring 2020 balance using a 529 plan?

If you used a 529 plan and are receiving a refund, you should contact your 529 plan administrator as there may be penalty and tax implications. Each state manages their respective 529 plans and slightly varies in how they are interpreting IRS guidance.