Across topic areas, CHSR’s work can be categorized into three main types of activities:

To learn more about our experience with any of these types of activities, please visit our Projects page. or contact us.


CHSR staff are skilled at designing evaluations and research studies using both qualitative and quantitative methods, and at conducting evaluation studies using primary and secondary data with a variety of research techniques. Frequent methods of data collection include phone, mail, and online surveys (programmed by our two Qualtrics-certified research experts); key informant interviews and focus groups; participant observation; use of administrative datasets; and use of existing programmatic data, including document reviews and data extraction. CHSR also has extensive expertise in quantitative and qualitative data analysis of large and small data sets using exploratory and advanced analysis techniques, including multivariate regressions, propensity score matching, network analyses, coding, and thematic analyses.

Further, CHSR staff are skilled at providing useful feedback to key stakeholders and service providers, program administrators, policymakers, and the general public. CHSR produces comprehensive and topic-focused reports and research briefs, peer-reviewed publications, formal and informal presentations, and engaging and meaningful data visualizations that help to share project results and recommendations with all appropriate audiences



CHSR researchers and staff assist human service programs and government agencies in meeting the expectations of funders and the public. Our experienced team creates logic models; develops performance targets, indicators, and outcome measures that define and demonstrate progress and achievement; and works with organizations to prepare proposals and grant applications.



CHSR designs customized computer information solutions to meet the programmatic, administrative, and evaluation needs of human service providers and government agencies. Our information technology experts have experience in service delivery, enhancing our understanding of and commitment to human service initiatives. We develop easy-to-use Internet, intranet, and stand-alone applications. We produce timely, meaningful, and comprehensible output, including automated reports and overview dashboards. All of our systems comply with the strictest standards regarding confidentiality and data security. We also provide outstanding client service, in the form of live helpdesk support, application training, and ongoing client communication.

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Click here to learn more about our recent research, evaluations, analyses, and activities.

Data Management and Analytics Center (DMAC)

DMAC provides data management and analytics support to researchers at the University at Albany within the Center for Human Services Research. Our customized research support services include: consulting, research partnerships, and workshops.

Scholar's Archive

Find all of CHSR's reports, research briefs, and publications in our Scholars Archive page.


CHSR creates and hosts dashboards demonstrating project implementation progress and outcome achievement through interactive data visualizations in Tableau dashboards. Click above to view our public dashboards.

Contact Us

Center for Human Services Research 
135 Western Avenue
Albany, NY 12222
Phone: (518) 591-8615
Fax: (518) 442-5732
Email CHSR

Staff Directory