Albany County Human Services Department Evaluation

The Center for Human Services Research (CHSR) is conducting an evaluation of six human service departments within Albany County: Department of Social Services, Department of Probation, Department of Health, Department of Mental Health, Department for Aging, and Department for Children, Youth, and Families.

Evaluation & Research

The purpose of this evaluation is to provide county leadership with an assessment of the operations of six county-level human services departments. Utilizing a comprehensive document review, interviews with departmental leaders, and a staff survey, CHSR will develop an organizational structure of each department, logic models to outline departmental goals and objectives, and benchmark measures to assist departments in monitoring outcomes on a yearly basis. Additionally, the evaluation will gather data and feedback regarding each department’s current engagement in activities designed to increase equity among the residents of Albany County. This data will be used by the county to develop a strategic plan related to a county-wide equity agenda.

For more information, contact Erin Berical.  


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Center for Human Services Research 
135 Western Avenue
Albany, NY 12222
Phone: (518) 442-5762
Fax: (518) 442-5732
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