University at Albany

Evaluation of New York’s AmeriCorps State Volunteer Generation Initiative

CHSR conducted an evaluation of New York’s AmeriCorps State Volunteer Generation initiative. It met national evaluation requirements and provided an opportunity to improve existing services by identifying best practices and areas that were in need of attention.

AmeriCorps is a national program that receives funding from the Corporation for National and Community Service (CNCS) to address community needs in such areas as education, public safety, health, and the environment through a national network of service programs. Established in 1993, AmeriCorps has three divisions: AmeriCorps State and National, AmeriCorps VISTA (designed specifically to combat poverty), and AmeriCorps NCCC (National Civilian Community Corps). 

Evaluation & Research

The primary goal of the Volunteer Generation evaluation was to provide programs with a uniform set of data that would be most helpful to service providers and the Corporation for National and Community Service. The dataset included volunteer characteristics, recruitment strategies, and service activities that could be summarized to facilitate the effective targeting of recruitment efforts and to accurately match interests of the volunteer workforce to specific service needs. The evaluation began in 2006 and used two data collection techniques: a web-based Management Information System (MIS) and telephone interviews with all 42 AmeriCorps program directors. 

Systems & Software Development

The statewide evaluation of New York’s AmeriCorps State programs was supported by a Management Information System (MIS) designed by CHSR programmers. The web based application allows program staff to directly enter data into a centralized database. This provides data for program monitoring, management, and improvement, and meets all state outcome reporting and evaluation requirements.

Contact: Rose Greene