Theresa A. Pardo

Information technology innovation in the public sector, cross-boundary collaboration and information sharing, preservation of government records in digital form, return on investment analysis for public sector IT

The World Within Reach
Theresa A. Pardo

Department: Center for Technology in Government

Research Associate Professor
Department of Public Administration and Policy, Rockefeller College of Public Affairs and Policy; Affiliated Faculty, Department of Information Science, College of Engineering and Applied Sciences
Center for Technology in Government, 187 Wolf Rd, Suite 301



Ph.D., Information Science, 1998, University at Albany/State University of New York, Dissertation: Reducing the Risks of Innovative Uses of Information Technology in the Public Sector: A Multidisciplinary Model.

M.S. Educational Administration, 1990, University at Albany/State University of New York.

B.A. Political Science, 1982, University at Albany/State University of New York.

Research Interests

  • Information technology innovation in the public sector
  • Electronic records management
  • Interagency and intergovernmental information sharing and integration
  • Information technology business case planning and development

Additional Information

Under Theresa's leadership, CTG works closely with multi-sector and multi-disciplinary teams from the U.S. and around the world to carry out applied research and problem solving projects focused on the intersections of policy, management, and technology in the governmental context.

With funding from organizations such as the U.S. National Science Foundation, Ford Foundation, U.S. Department of Justice, United Nations, World Bank, U.S. Library of Congress, U.S. National Archives and Records Administration, SAP, Microsoft Corporation, and New York State, among others, CTG's work has broken ground in information and knowledge sharing, open government and open data, e-government, social media policy, and mobile technologies and human services delivery.

Theresa serves as Open NY Adviser to New York State’s Governor Andrew Cuomo and was recently appointed Expert Advisor to the Open Data 500 Project. She serves as International Advisor to the E-Government Committee for the China Information Association and is President of the Digital Government Society, a global multi-disciplinary organization of scholars and practitioners interested in the development and impacts of digital government. Dr. Pardo serves on a number of national and international advisory and editorial boards, including the International Conference on Theory and Practice of Electronic Governance (ICEGOV) conference series Advisory Committee; Government Information Quarterly, the leading journal in the field of digital government; the U.S. Government Accountability Office Executive Council on Information, Management, and Technology; and the Data Center for Applied Research in Social Sciences at Centro de Investigacion y Docencia Economicas (CIDE) in Mexico City. She is also a Senior Adviser to the Informatization Research Institution, State Information Center in China and is a member of the Board of Champions for the New York State Science, Technology, Engineering, Arts, and Math (STEAM) Girls Collaborative.

Theresa has published over 125 articles, research reports, practice guides, book chapters and case studies and is ranked among the top five scholars in her field in terms of productivity and citations to her published work. She has received numerous awards including best journal and conference paper awards for her published work, the University at Albany’s Excellence in Teaching Award and the Rockefeller College Distinguished Service Award. Theresa is also a contributing author to practitioner publications such as Public CIO and regularly participates as an instructor in professional development programs for government executives.

Theresa is also a Research Associate Professor at the Rockefeller College of Public Administration and Policy and an Associate Professor of Informatics at the College of Engineering and Applied Sciences at the University at Albany. She is one of the founding developers of the highly ranked Government Information Strategy and Management curriculum at Rockefeller College. The academic program focuses on the policy, management and technology dimensions of information and technology use in the design and delivery of government programs. In 2008, Theresa received the University at Albany’s Excellence in Teaching Award.



Selected Publications

Helbig, N., Stryin, E., Canestraro, D., and Pardo T.A., Information and Transparency: Learning from Recovery Act Reporting Experiences, Proceedings of the Eleventh Annual International Conference on Digital Government Research: (dg.o 2010), May 2010, pp.1-10.

Gharawi, M.A., Pardo, T.A., and Guerrero, S. Issues and Strategies for Conducting Cross-National E- Government Comparative Research ,Paper presented at the 3rd International Conference on Theory and Practice of Electronic Governance (ICEGOV2009), Bogotá, Colombia, November 10-13, 2009.

Pardo, T.A., Burke, G.B., Gil-Garica, J. R., and Guler, A. , Clarity of Roles and Responsibilities in Government Cross-Boundary Information Sharing Initiatives: Identifying the Determinants, Proceedings of 5th International Conference on e-Government, Wed, 21 Oct 2009, pp.148-155.

Dawes, S.S., Cresswell, A.M., and Pardo, T.A , From ‘‘Need to Know’’ to ‘‘Need to Share’’: Tangled Problems, Information Boundaries, and the Building of Public Sector Knowledge Networks, Public Administration Review, Volume 69, Issue 3 (p 392-402).

Pardo, T. A., Gil-Garcia, J. R., and Burke, G. B. , Governance structures in cross-boundary information sharing: Lessons from state and local criminal justice initiatives, Proceedings of the Forty-First Annual Hawaii International Conference on System Sciences (HICSS 2008), Jan 2008, p.211.

Pardo, T. A., Gil-Garcia, J. R., and Burke, G. B. , Informal leadership and networks: Lessons from the response to the West Nile Virus outbreak in North America, Paper presented at the eChallenges e-2007 Conference, The Hague, Netherlands, Oct 2007.