Luis Luna-Reyes

Dynamic modeling and simulation of socio-technical systems, particularly those related to the implementation and use of Information and Communication Technologies to improve public management and public policy.

The World Within Reach
Luis F. Luna-Reyes
Associate Professor

Rockefeller College of Public Affairs & Policy
Department: Public Administration and Policy

Ph.D. Program Director for Information Science, College of Engineering and Applied Sciences
Milne 206



University at Albany - SUNY, Albany, NY, USA, Ph.D. in Information Science, 2004
(Distinguish Dissertation Award)

F. Universidad de las Américas-Puebla; Cholula, Puebla, MÉXICO, MBA (MIS),  
l997 (Cum Laude)

F. Universidad de las Américas-Puebla; Cholula, Puebla, MÉXICO, BA in Education,
 l992 (Cum Laude and best GPA in the Education Department)

Research Interests

Main Research Interests

Dynamic modeling and simulation of  socio-technical systems, particularly those related to the implementation and  use of Information and Communication Technologies to improve public management  and public policy.

Related Research Interests

  • Digital Government.
  • Use of Information in Public Organizations.
  • Interorganizational collaboration and knowledge transfer in public organizations.
  • Group Decision Support Systems.
  • Social and institutional impacts of emergent Information Technologies.

Teaching Interests

  • Research Methods
  • Information Systems and Information Technologies
  • Systems Thinking and System Dynamics
  • Digital Government
  • Information Policy

Additional Information

Luis Felipe Luna-Reyes is an Associate Professor in the University at Albany's Department of Public Administration, as well as the Ph.D. Program Director in Information Science. He holds a Ph.D. in Information Science from the University at Albany, and he is also a member of the Mexican National Research System. His research focuses on electronic government and on modeling collaboration processes in the development of information technologies across functional and organizational boundaries. His research interests are related to areas such as inter-organizational collaboration, information sharing, success of government-wide Web sites, and information policy to promote economic exchange in the NAFTA region. He is the author or co-author of articles published in Government Information Quarterly, European Journal of Information Systems, International Journal of Electronic Government Research, Gestión y Política Pública, and System Dynamics Review, among others.


Luna-Reyes, L. F. and J. R. Gil-Garcia (2014). “Digital Government Transformation and Internet Portals: The Co-Evolution of Technology, Organizations, and Institutions.” Government Information Quarterly. 31(4):545-555

Luna-Reyes, L. F., J. Zhang, A. Whitmore, H. Jarman, S. Picazo-Vela, D. L. Andersen, G. K. Tayi, T. A. Pardo, D. S. Sayogo, J. S. Luciano and D. F. Andersen (2014) “Full Information Product Pricing: An Information Strategy for Harnessing Consumer Choice to Create a More Sustainable World.” Communications of the Association for Information Systems 34(1): Article 32 637-654. Available at:

Luna-Reyes, L. F., Bertot, J. C. and Mellouli, S. (2014) “Open Government, Open Data and Digital Government.” (Guest Editorial) Government Information Quarterly 31(1):4-5

Duhamel, F., I. Gutiérrez-Martínez, S. Picazo-Vela and L. F. Luna-Reyes (2014). “IT Outsourcing in the Public Sector: A Conceptual Model.” Transforming Government: People, Process and Policy. 8(1): 8-27

Luna-Reyes, L. F. (2013) “Trust and Collaboration in Interorganizational Information Technology Projects in the Public Sector.” Gestión y Política Pública. Special Issue on E-Government: 173-211

Luna-Reyes, L. F., Derrick, D., Langhals, B. and Nunamaker, J. (2013) “Collaborative Cross-Border Security Infrastructure and Systems: Identifying Policy, Managerial and Technological Challenges.” International Journal of E-Politics 4(2): 21-38

Luna, D. E., Gil-Garcia, J. R., Luna-Reyes, L. F., Sandoval-Almazan, R. and Duarte-Valle, A. (2013) “Improving the Performance Assessment of Government Web Portals: A Proposal using Data Envelopment Analysis (DEA).” Information Polity: The International Journal of Government & Democracy in the Information Age. 18(2): 169-187

Luna-Reyes, L. F., Zhang, J., Roy, R., Andersen, D. F., Whitmore, A., and Andersen, D. L. (2013) “Information Strategies to Support Full Information Product Pricing: The Role of Trust.” Information Polity: The International Journal of Government & Democracy in the Information Age. 18(1): 75-91

Andersen, D. L., L. F. Luna-Reyes, V. Diker, L. J. Black, E. Rich, and D. F. Andersen (2012). “The Disconfirmatory Interview as a Strategy for the Assessment of System Dynamics Models.” System Dynamics Review. 28(3): 255-275

Picazo-Vela, S., I. Gutiérrez-Martínez and L. F. Luna-Reyes (2012). “Understanding Risks, Benefits, and Strategic Alternatives of Social Media Applications in the Public Sector.” Government Information Quarterly. 29(4): 504-511

Luna-Reyes L. F. and J. R. Gil-Garcia (2011). “Using Institutional Theory and Dynamic Simulation to Understand Complex E-Government Phenomena.” Government Information Quarterly. 28(3): 329-345

Luna-Reyes, L. F, I. J. Martinez-Moyano, T. A. Pardo, A. M. Cresswell, D. F. Andersen, and G. P. Richardson (2006). “Anatomy of a Group Model Building Intervention: Building Dynamic Theory from Case Study Research.” System Dynamics Review. 22(4): 291-320

Luna-Reyes, L. F., J. Zhang, J. R. Gil-García and A. M. Cresswell (2005). “Information Systems Development as Emergent Socio-Technical Change: A Practice Approach.” European Journal of Information Systems. 14(1): 93-105

Luna-Reyes, L.F. and D.L. Andersen (2003). “Collecting and analyzing qualitative data for system dynamics: methods and models.” System Dynamics Review. 19(4): 271-296