Mission, Vision and Core Values

Vision Statment

CAS Computing Services will be recognized as a high performance team providing technology excellence that advances the College of Arts and Sciences and University’s missions through support of the faculty, staff and graduate students in the College.

Mission Statement

CAS Computing Services provides secure, reliable and integrated desktop and related technology solutions in alignment with the goals of the College of Arts and Sciences while delivering excellence in customer service.

In support of this mission, we will:

  • Partner with the College community to understand the information technology needs of faculty and staff.
  • Demonstrate technical and operational excellence through a commitment to professionalism and continuous improvement.
  • Deliver proactive, knowledgeable and reliable service, offering advice and support for the services we provide.
  • Offer a variety of contact methods to suit our customer’s needs, including telephone, email and in person.
  • Take positive action to maintain a high level of customer satisfaction.
Core Values

Our core values drive and guide us as we serve the College community. As members of CAS Computing, we are committed to:
  • Collaboration: We are dedicated to a constructive, team-oriented environment, gathering varied perspectives, sharing knowledge and building effective partnerships to key stakeholders.
  • Continuous Improvement: We strive for operational excellence through the on-going development of the staff and the organization as a whole.
  • Innovation: We encourage creative and critical thinking in the development of technology services and solutions.
  • People: We listen to, respect, and care for faculty, staff, students, and one another, both professionally and personally.
  • Teamwork: We recognize the individual strengths and qualities of each person on our team and we combine our skills and knowledge to deliver a quality service to all our customers. Our people are our greatest asset and strength and our success depends on all of us delivering together.
  • Service: We strive to provide excellent service by being consistent, agile, reliable and accessible.
  • Transparency: We leverage open communications and thoughtful business processes to be accountable in our interactions and our work.