InduShobha Chengalur-Smith

Position: Associate Professor
Office: (518) 956-8315
Email: shobha (at)

PhD, Virginia Tech (VPI&SU), 1989

InduShobha Chengalur-Smith is a faculty member in the Information Systems & Business Analytics department at the School of Business in the University at Albany, SUNY. She received her Ph.D. from Virginia Tech and prior to joining academia she worked in both the private and the public sectors. Her research interests are in the areas of Virtual Communities, Technology Adoption and Implementation, and Information Quality and Security. She has worked on federally sponsored grants as well as industry-sponsored projects, ranging from best practices in computational thinking to technology implementation. She serves on the Editorial Boards of Information & Management and the ACM Journal of Data and Information Quality and her research has been published in academic journals such as Information Systems Research, European Journal of Information Systems, Journal of the AIS, Journal of Strategic Information Systems, Communications of the AMC, and multiple IEEE Transactions.

Refereed Publications

Goel, S. and I. N. Chengalur-Smith “Metrics for characterizing security policies: Perceptions and Algorithms” Journal of Strategic Information Systems Volume 19, Issue 4, December 2010, Pages 281-295.

Chengalur-Smith, I. N., S. Nevo and P. Demertzoglou (2010) “The Business Value of Open Source Databases: An Empirical Study of the Antecedents of Adoption of Infrastructure IT” Journal of the Association for Information Systems Vol. 11: Iss. 11, Article 3.

Chengalur-Smith, I. N., A. Sidorova and S. Daniel (2010) “Sustainability of Open-Source Projects: A Longitudinal Study” Journal of the Association for Information Systems Vol. 11: Iss. 11, Article 5.

Abraham, S. and I. N. Chengalur-Smith “An Overview of Social Engineering Malware: Trends, Tactics, and Implications” Technology in Society Vol. 32, Iss, 3, Aug 2010, pp. 183-196.

Choi, N., I. N. Chengalur-Smith, and Whitmore A. “First Impression Management for Newly Initiated Open Source Software Projects” IEEE Software Vol. 27, No. 6, Nov/Dec 2010, pp. 73-77.

Duchessi, P. and I. N. Chengalur-Smith “Are you a sophisticated practitioner?” Supply Chain Management Review May/June 2010, pp. 36-43.

P. Duchessi and I. N. Chengalur-Smith (2008) “Enhancing Business Performance via Vendor Managed Inventory Applications”. Communications of the ACM, December 2008, Vol. 51, Iss. 12, pp. 121-127.

Evangelopolous, N., Sidorova, A. Fotopoulos, S. and Chengalur-Smith I. N. (2008) “Determining Process Death based on Censored Activity Data” Communications in Statistics: Simulation and Computation, Vol. 37, No. 8, September 2008 , pp. 1647-1662.

R. Gil-Garcia, I. N. Chengalur-Smith and P. Duchessi (2007) “Collaborative E-Government: Impediments and Benefits of Information Sharing Projects in the Public Sector” European Journal of Information Systems, April 2007, Vol. 16, Iss. 2, pp. 121-133.

Ballou, D. P, I. N. Chengalur-Smith, and R. W. Wang (2006) “Sample-Based Quality Estimation of Information Products in Relational Database Environments” IEEE Transactions on Knowledge and Data Engineering, May 2006, Vol. 18, No. 5, pp. 639-650.

Fisher, C. W., I. N. Chengalur-Smith, and D. P. Ballou (2003). “The Impact of Experience and Time on the Use of Data Quality Information in Decision Making” Information Systems Research, Vol. 14, No. 2, June 2003, pp. 170-188.

Schurr, P. H., I. N. Chengalur-Smith, and H. L. Pazer (2002). “Information Quality and Online B2B Relationships” Journal of Customer Behaviour, Vol. 1, No. 3, Winter 2002, pp. 377-394.

Chengalur-Smith, I. N. and P. J. Duchessi (2000). “Surviving Client-Server: Some Management Pointers,” IEEE Transactions on Engineering Management, Vol. 47, No. 1, pp. 127-145.

Chengalur-Smith, I. N., D. P. Ballou, and H. L. Pazer (1999). “The Impact of Data Quality Information on Decision Making: An Exploratory Analysis,” IEEE Transactions on Knowledge and Data Engineering, Vol. 11, No. 6, pp. 853-864.

Chengalur-Smith, I. N., S. Belardo, and H. L. Pazer (1999). “Adopting a Crisis Management Based Contingency Model to the Problem of Ad-Hoc Forecasting: Towards Information Technology Based Strategies,” IEEE Transactions on Engineering Management, Vol. 46, No. 2, pp. 1-11.

Chengalur-Smith, I. N. and P. J. Duchessi (1999). “The Initiation and Adoption of Client-Server Technology in Organizations,” Information & Management, Vol. 35, No. 2, pp.77-88.

Duchessi, P. J. and I. N. Chengalur-Smith (1998). “Client-server Implementation: A Mid-90s Look at Problems, Benefits, and Best Practices,” Communications of the ACM, Vol. 41, No. 5, pp. 87-94.

Refereed Conference Proceedings

Nevo, S. and Chengalur-Smith, I.N. 2011. Enhancing the Performance of Software Development Virtual Teams through the Use of Agile Methods: A Pilot Study. Proceedings of the 44th Hawaii International Conference on System Sciences.

Huang, K. Y., Choi, N. & Chengalur-Smith, I., (2010) Cultural Dimensions as Moderators of the UTAUT Model: A Research Proposal. Proceedings of the Sixteenth Americas Conference on Information Systems (AMCIS 16), Lima, Peru

N. Choi and Chengalur-Smith, I. N. “An Exploratory Study on the Two New Trends in Open Source Software: End-Users and Service” Proceedings of the 42nd Annual Hawaii International Conference on System Sciences, Big Island, HI, January 2009 (Nominated for Best Paper).

See recent selected publications here.

BITM 331: Information Decision Systems
BITM 322: Statistical Decision Systems
BITM 415: Management Information Systems
BITM 513: Statistical Analysis for Managers
BITM 520: Database Management
BITM 611: Analysis of Design of Information Decision Systems
BINF 701 Proseminar in Information Management