Eliot H. Rich

Position: Associate Professor
Office: (518) 956-8359
Email: e.rich (at) albany.edu
Curriculum Vitae

Ph.D., University at Albany, 2002

M.P.P., Harvard University, 1981

Academic Subfields
Software and Systems Design, Systems Thinking, Knowledge Management Research Interests & Publications:

Knowledge Management, Simulation, System Development


Deegan, M.; Stave, K.; MacDonald, R.; Andersen, D.; Ku, M.; Rich, E. (2014) “Simulation-
Based Learning Environments to Teach Complexity: The Missing Link in Teaching
Sustainable Public Management”
. Systems 2, 217-236. Abstract.

Labaka, L., Hernantes, J., Sarriegi, J. M., Rich, E. (2013) “Resilience Building Policies and
their Influence in Crisis Prevention, Absorption and Recovery”
Journal of Homeland Security
and Emergency Management 10:1, pp 1-29. Abstract.

Hernantes, J., Rich, E., Laugé, A., Labaka, L., Sarriegi, J. M. (2013) “Learning before the
storm: Modelling multiple stakeholder activities in support of crisis management, a practical
, Technological Forecasting and Social Change (80) 1742-1755. Abstract.

Andersen, D. L., Luna-Reyes, L., Diker, V., Black, L., Rich, E. and Andersen, D. F. (2012)
“The Disconfirmatory Interview as a Strategy for the Assessment of System Dynamics
System Dynamics Review 28(3) 255-275. Abstract.

Rich, E. and Nelson, M. “Understanding the Context of Large-Scale IT Failures” (2012)
International Journal of Information Technologies and the Systems Approach 5(2) 1-24. Abstract.

Tedeschi, L, Nicholson, C. and Rich, E., (2011) “Using System Dynamics modelling to
develop management tools for animal production with emphasis on small ruminants”
Ruminant Research 98:102-110. Abstract.

Rich, E., Gonzalez, J. J., Qian, Y., Sveen, F. O., Radianti, J. and Hillen, S. (2009) "Emergent Vulnerabilities in Integrated Operations: A Proactive Simulation Study of Economic Risk" International Journal of Critical Infrastructure Protection 2(3) 110-123. Abstract.

Schryen, G. and Rich, E. (2009), “Security in Large-Scale Internet Voting Systems:  An Exploratory Multiple Case Study of Internet Voting in Estonia, the Netherlands and Switzerland” IEEE Transactions on Information, Forensics and Security 4(4), forthcoming. Abstract.

Rich, E. (2008) , "E-ZPass and the Ohio Turnpike:  Adoption and Integration of Electronic Toll Collection", Journal of Cases in Information Technology, 10(1), 32-44. Abstract.

Rich, E., (2008) "Management Fads and Information Delays: An Exploratory Simulation Study", Journal of Business Research, 61(11), 1143-1151. Abstract.

Martinez-Moyano, I., Rich, E., Conrad, S., Andersen, D., Stewart, T. (2008) “A Behavioral Theory of Insider-Threat Risks:  A System Dynamics Approach”, ACM Transactions on Modeling and Computer Simulation 18(2). Abstract.

Sveen, F. O., Sarriegi, J. M., Rich, E., Gonzalez, J. J., (2007) "Toward Viable Information Security Reporting Systems", Information Management & Computer Security 15(5), 408-419. Abstract.

Johnsen, S. O, Hansen, C. W., Line, M. B., Nordby, Y., Rich, E., and Qian Y. (2007) "CHECKIT-A Program to Measure and Improve Information Security and Safety Culture", International Journal of Performability Engineering, 3(1), 175-186. Abstract.

Sveen, F. O., Rich, E., Jager, M., (2007) “Overcoming Organizational Challenges to Secure Knowledge Management”, Information Systems Frontiers 9(5), 481-492. Abstract.

Rich, E. and Gonzalez, J. J. (XXXX) "When New Information Technology Endangers Safety: Integrated Operations, Knowledge Management, and Emergent Vulnerability” under review

Schryen, G. and Rich, E.., (XXXX) "Armed for the spam battle: a joint technological and organizational infrastructure framework," under review

Sveen, F. O., Rich, E., Sarriegi, J., and Gonzalez, J. J. “Simulation-supported knowledge elicitation for multi-national crisis management preparation” under first review

Nelson, M. and Rich, E. “Brown Spots on the Banana:  Lessons Learned from Failed Large-scale IT Projects” under review.

Miesing, P., Krzykowski, L. and Rich, E. “Going Green Globally with Strategic Sustainable Systems” under review.

See recent selected publications here.

ITM 601 : Concepts in Information Systems
ITM 611 : Analysis and Design of Information Systems