Section 3341, LC 2

T/Th 8:45-10:05 a.m.

Section 4667, LC 2

T/Th 10:15-11:35 a.m.

 

Professor: Dr. M. Fogelman (fogelman@albany.edu, BA-324, 518/442-5545), who personally handles all questions regarding course content, exam and clicker questions, or class policies.  Email messages and phone calls are welcome anytime and usually answered within hours—or minutes. Email the professor only at fogelman@albany.edu, not via Blackboard or any other email address.  Exception: the special use of Blackboard mail under “Attendance” in paragraph #7 (¶7). [1]

Graduate Assistants: Ms. T. Stanko and Ms. T. Mareddi are students’ first contacts for questions about credit and grade recording for exams, quizzes, assignments posted on Blackboard, and the in-class participation exercise (“the Hotseat”).  Email the GAs at mgt341ga@yahoo.com, not via Blackboard mail!! [2]

 

Course Description and Objectives

This class is a general survey of management theory and practice and of some related concepts. It features the study of human behavior in enterprises at the individual, group, firm-wide, and inter-organizational levels. Key topic areas include the changing world of work and the practice of management, decision and monitoring systems, organizing tasks, shaping the organization’s culture, leading and empowering people, and communication. Prerequisites: A Psy 101 and either A Soc 115 or A Ant 108. [3]

Through examinations, quizzes, individual contributions, and some group participation (both online and in class), students will demonstrate (1) an understanding of behavioral foundations of management in an increasingly diverse environment, (2) a knowledge of how global socioeconomic and technological forces are affecting the theory and practice of management, (3) an awareness of the interpersonal, ethical and other challenges faced by today’s managers, and (4) effective participation in a virtual organization. [4]

 

Office Hours and Other Instructor Access

Many questions are easily handled within a group or the whole class via Blackboard discussions or email, but students are always welcome to share management and career ideas, course concerns, etc., with the instructor. The best time to come to BA-324 is during office hours, Tuesdays and Thursdays between 11:50 a.m. to 3:30 p.m. (minus a short break for lunch on some days). The professor is on campus most other days, so a student who neglects to make an appointment can often just drop in. Emails to fogelman@albany.edu and phone messages are usually answered right away. [5]

 

Keys to Succeeding in this Course: (1) download session notes or slides, and complete assigned reading before each class; (2) pay attention and take appropriate notes in class; (3) earn all or most of the 30 “free” points [including 15 clicker points]; (4) subscribe to BMgt341-L listserv and check email and Blackboard regularly; and (5) study for exams—including previous tests on electronic reserve. Any student whose efforts earn unsatisfactory results should meet with the professor right away! [6]

 

General Policies and Other Key Items

 

Attendance: Attendance is important, and class content is one key source of exam (¶27) questions. Clicker points are used to review concepts, provide feedback, and reward attendance and promptness. If a student knows of an absence in advance, s/he must email the instructor regarding “extreme circumstances” in order to qualify for a makeup opportunity. Reporting absence due to extreme circumstances is the only  reason to contact the instructor via Blackboard mail. For any and all other reasons, students are always welcome to send email to fogelman@albany.edu. [7]

 

 

Extreme Circumstances are evaluated by the Office of the Dean (Vice Provost) for Undergraduate Education in LC-30. When documented by the student, acceptable excuses include hospitalization or medical emergency involving the student, death/funeral in the immediate family, and delay due to an automobile accident—one officially reported to the authorities—on the way to class. Unacceptable excuses include ordinary transportation issues (flat tires, parking and mechanical problems, bus delays, etc.); broken alarm clocks; eye, dental, medical, or employment appointments which could be scheduled some other time; pre-/post-vacation extensions; and social occasions such as christenings, weddings, reunions, and Bar Mitzvahs. (See Undergrad Bulletin “Attendance” regulations for additional details.) [8]

 

 

Academic Dishonesty will not be tolerated. Consequences of cheating, using any electronic device during an exam, representing another’s work as your own (plagiarism), or having one student operate another’s clicker include being issued a failing grade in the course, referral of the matter to a judiciary hearing for disciplinary probation, and suspension or dismissal from the University. See the “non-credit” versions of the tutorials at http://library.albany.edu/usered/plagiarism/page2.html if you are at all unsure of what constitutes plagiarism. [9]

 

 

Class Cancellations: If a class is cancelled due to bad weather, a national emergency, or any other reason, the following guidelines generally apply: [10]

(a) If the missed class is an exam date, the test will be on the first day back. Students missing their hotseat dates because of a rescheduled exam will join those scheduled for the next regular (non-exam) class. [11]

(b) If the missed class is the last session before an exam, the exam will take place as scheduled, and students missing their hotseats will join those scheduled on the class day following the exam. [12]

(c) If the cancelled class and the first class back are both regular class sessions, hotseat participants for both dates should come prepared to sit up front on the first day back. [13]

(d) Students can dial (518) 442-SNOW for University-wide updates or information on rescheduling of final exams due to weather or other emergency. [14]

Before classes resume, make sure to check Blackboard, your email, and/or the blog for special room assignments, exam content and logistics, and other consequences of a class cancellation. [15]

Required Texts and Other Materials and Tools

Organizational Behavior: Core Concepts by Angelo Kinicki, including premium online content, McGraw-Hill, 2008 (available locally as ISBN 007-818958-6). Students who purchase just the text (ISBN 978-0-07-353029-1) should make sure to get the online premium content at www.mhhe.com/obcore. [16]

 

The i>Clicker, used for in-class participation, can contribute up to 15 points of credit to a student’s grade. You must purchase your clicker and register it online in order to receive credit for in-class answers. Clicker credit is earned only through use of the clicker during class, so students should remember to bring the device and extra batteries to every session. Using someone else’s clicker instead of, or in addition to, your own is a form of academic dishonesty that subjects both offenders to automatic course failure or other disciplinary action. (¶9) Students may, and should, monitor their accumulating clicker point throughout the semester. [17]

 

BMGT341-L is a “listserv” distribution list for assignment reminders, exam pointers, and other bulletins. To subscribe, a student named “Jane Doe” with a local phone of all 5’s would send a one-line email to listserv@listserv.albany.edu. The full text of Jane’s email:  subscribe bmgt341-L Jane Doe 555/555-5555 [18]

 

Students should bring to every class session their 9-digit Student IDs (not SSNs), and 2 teacher-provided 8.5 by 11 sheets of paper (1pink, 1green). Photo IDs are required and  #2 Pencils and erasers are recommended for all exams.  Electronic dictionaries are not permitted in class during exams. [19]


The Blackboard  homepage (1) displays the current week’s assignment, (2) links to slides and other materials via electronic reserve, (3) lets students view their grades and interact with other class members, and (4) links to an archive blog of listserv broadcasts and other communications. Individual online Blackboard assignments (10% of the course grade) begin early, so contact the instructor before session number 3 if the Help Desk (LC-27 , 518/442-3700) cannot help you access this course on Blackboard: Also contact the instructor at fogelman@albany.edu with any problems accessing premium content. [20]

Electronic Reserve is the major source for session slides, “to read” assignments, and other key documents. Most files are numbered by class session and downloadable at least two days in advance. I>Clicker scores will be reported on ERes throughout the semester. The BMgt341 password is namlegof. [21]

Blog, or weblog, a site where most assignments, listserv postings, and other important communications will be archived. Be sure to follow this blog if you fail to subscribe to the listserv, BMgt341-L. [22]

Grading and Criteria

Final grades will be based on a composite score using weighted criteria. [23]

Grades:

 

How Grades are Achieved:

92-100+

A

 

77-79

C+

 

3 In-term Examinations and/or

 

90-91

A-

 

73-76

C

 

Optional Final[s] with name and ID number entered correctly

75%

87-89

B+

 

70-72

C-

 

Individual Clicker Points (extra credit awarded proportionally).

15%

83-86

B

 

60-69

D

 

In-class participation (“the Hotseat”)

 5%

80-82

B-

 

Below 60

E

 

10 Individual Blackboard Contributions posted to discussion groups **

10%**

 

**including some quizzes and/or Tweets if substituted by the instructor


 

 

Blackboard Assignments

Course grades are based in part on the acceptability and timeliness of a student’s individual Blackboard Contributions (up to ten of them worth one point each). A single case, issue or general question is usually assigned a week or so before the due date of a Blackboard posting. [24]

 

Special Note:  The instructor will substitute one or more in-class quizzes and possibly Twitter microblogs for some blackboard assignment(s).[25]

Extra Credit

Aside from the points above 100% already built into the system, there are no opportunities to do additional work for extra credit during the semester. Therefore, students are urged to answer in-class clicker points, submit Blackboard contributions, and participate on the hotseat in order to earn all 30 “free” points. As indicated in the Undergraduate Bulletin, students may not “submit additional work or … be reexamined for the purpose of improving their grades after the course has been completed.” [26]

Graded Course Components and Related Requirements

Examinations. Course content is divided into segments 1, 2, and 3. The content for each segment is tested twice—once on a 35-minute in-class exam (1a, 2a, or 3a) during the semester, and again (1b, 2b, or 3b) during the final exam session. Each student may take in-term exams only during the 35-minute period assigned to him or her. Other than the three “second chances” you may select during our scheduled final examination period (see assignment schedule), there is no additional final exam. For each segment, students may take the in-term version, the “second chance” exam, or both. Only the higher one of the two exam grades for each segment counts in a student’s average. On the final, students will have at least two hours to complete one, two or all three “second chances” (1b, 2b, and 3b). Latecomers to any exam may be turned away at the door. Time limits are strictly enforced for all students, including latecomers if admitted. Since students get two chances to be examined on each segment, essay or other makeup exams are contracted between a student and the instructor after the final exam period and only in cases of “extreme circumstances” (¶8). [27]

It is strongly recommended that students use #2 pencils on all exams. Though the University’s test-scoring system can read ink, completing answer sheets with a pen can make changing answers impossible, causing the student to lose 3 points for each extra marking or X’d out answer. [28]

Individual Blackboard Contributions. Each student posts in the Blackboard discussion area at least one paragraph answering the assigned question. Intelligent responses given on time (usually in 7-9 days) receive full credit. Submissions exhibiting inadequate thought or up to 48 hours late get half credit. There is no credit for assignments that are more than two days late. Students encountering technical problems at any deadline must (1) telephone the instructor (518/442-5545) immediately, (2) read their completed assignment into a voicemail message, and (3) post it on Blackboard within 12 hours. Detailed instructions for each assignment will appear on the section’s Blackboard home page. To receive credit on time for an assignment, a student needs to type the subject header exactly as instructed. For example, the heading for assignment number three by a student whose netid is xx999999 begins as follows: Asg03-xx999999 (with no spaces). If this part of the header is mistyped, it is best simply to repost the contribution right away using the correct header. [29]

 

 

SPECIFIC STEPS TO POST TO YOUR GROUP FROM OUR CLASS BLACKBOARD HOMEPAGE: Select DISCUSSIONS. From there, you select “Full Class Discussion,” and then CREATE THREAD. The subject header you create for your message will read "Asg##-xx999999" where ## = the assignment number and xx999999 = your netid. Be sure to use this exact header format, with no spaces. [30]


In-Class Participation (The “Hotseat”). During most classes, several students spend the full session in front of the class to discuss the reading assigned for that day, notably the “Learning Objectives” if the assignment is a textbook chapter. (A rehearsed presentation or alternative “dramatization” option may be initated by a student and arranged with the instructor before April 1.) Students who fail to bring the session slides on their hotseat dates put themselves at an extreme disadvantage. Every student should successfully complete this exercise by signing the colored sheet next to their names and answering or commenting appropriately, which accounts for 5 points toward the final course average. The Hotseat Schedule should be posted on electronic reserve during week #2. Any student missing a hotseat due to extreme circumstances will be rescheduled for a later date. One who misses the assigned date for some other reason can earn the 5 points by participating up front for both of the final two class sessions. Other forms of superior class participation will be recognized, but will not affect the student’s course grade. [31]

 

(Students may request a “special assignment” in lieu of taking a “hotseat” turn. Pursuing this option, which is discouraged, is much more demanding and time-consuming than preparing to discuss a chapter in class. Any “special assignment” student will be given a term paper topic with a list and/or packet of articles. An outline and a rough draft must be approved before the first “complete” draft is submitted. The instructor will work with the student on successive drafts until the paper’s style and content are good enough to earn all 5 points. The deadline for requesting a special assignment is class session #10, and the first “complete” draft is due by class session #20.) [32]

 

Clicker Responses. There will be frequent clicker content and survey questions, accounting for a total of 15 course points. Though students may sit in on the other class section—if they can find seats—in-class clicker points are earned only in the student’s assigned class and right as the questions are displayed. Since no provision can be made for forgotten or malfunctioning clickers, students should be sure to bring their devices and extra batteries to each class once we start counting clicker points. [33]

Class Seating, “Cold Calls,” and Class Notes. To facilitate communication and accountability, everyone chooses his or her own “assigned” seat during the second class session and generally occupies that spot for the rest of the term. A “roving microphone” sometimes circulates around the back of the room; with random detours to other rows. As in any course, each student should have a “buddy” to be counted on to share notes and announcements from any missed class. See the instructor early in the term if there is some reason you cannot make such a backup arrangement. [34]

 

Service Learning (SL). The lives of respected leaders are often characterized by extensive community involvement, so the topic of “Service Learning” will be discussed more than once in class. Though doing a project to benefit both the student and the community is an important part of students’ preparation for business careers, such an activity is not easily mentored and evaluated in a survey course like BMgt341. Learning about SL and thinking about it in the context of your own life, however, are among the course objectives. [35]

An individual Blackboard contribution assignment late in the term will require students to write three paragraphs on one of the following: (1) a service learning project the student began and sustained throughout this term; (2) a similar project the student engaged in sometime in the past; or (3) a project s/he might engage in at some time in the future. Each online submission should describe the project itself, and also discuss the activity’s benefits to the student and the community. (http://www.servicelearning.org/what-service-learning) [36]


Topic and Assignment Schedule

(This list or sequence of topics may change slightly!!!  Advance news of any modifications will be announced in class and also posted on the Blackboard Bulletin Board, emailed via the listserv, and archived on the class Blog.)

 

Session

Number

 

 

Date

Selected Topic(s)

(Students are advised to download and review notes from 

Electronic Reserve before each class.)

Read BEFORE CLASS:

[Kinicki Chapter]

**Electronic Reserve

1.                

 

1/19

The Roots of Management Practice for Today and Tomorrow

**01 to read

(optional)

2.                

1/24

Organizational Behavior: Why People Matter to Organizations

[1]

3.                

1/26

Organizational Culture: How Organizations Create and Transmit a Culture

[12]

4.                

1/31

Organizational Design: How a Structure Connects Employees and Tasks  

[13]

5.                

2/2

Globalism, Cross-cultural considerations, and Applied Global Performance Concepts in Today’s Environment

**05 to read

6.                

2/7

 Additional Aspects of Organizational Culture and Design (Session attendance is not expected; streaming video of lecture content will be accessed on Electronic Reserve.)

**06 to read

7.                

 

2/9

Change and Learning Organizations: How to Thrive in a Turbulent World

[14]

8.                

2/14

Firm-wide, and Inter-organizational Segment (Exam 1a) Review

 

9.                

 

2/16

Exam 1a (Content from Sessions 1 through 8)

**Exam times posted on Electronic Reserve

10.            

2/21

Perception and Diversity: Why Viewpoints Differ

[2]

11.            

2/23

Managing Yourself: Entrepreneurship and “Intrapreneurship                         

**11 to read

12.            

2/28

Individual Differences: What Makes Employees Unique

[3]

13.            

 

3/1

Trust, Organizational Justice, and Privacy (Session attendance is not expected; streaming video of lecture content will be accessed on Electronic Reserve.)

**13 to read

14.            

3/6

Motivation in Theory: What Makes Employees Try Harder

[4]

15.            

3/8

Stress, Time Management, and  Career Life Cycles                               

**15 to read

16.            

3/20

Motivation in Practice: How to Bring Out the Best in People

[5]

17.            

3/22

Team Building and High-Performance Teams                                     

**17 to read

18.            

3/27

Individual Behavior Segment (Exam 2a) Review

 

19.            

 

3/29

Exam 2a (Content from Sessions 10 through 18)

**Exam times posted on Elec. Reserve

20.            

4/3

Groups and Teamwork: How Groups Work and How to Lead Them

[6]

21.            

4/5

Decision Making: How Individuals and Groups Arrive at Decisions             

[7]

22.            

4/10

Communication: How to Get Messages Across—Online and Off

[9]

23.            

 

4/12

Conflict and Negotiation: Why Conflict Arises and What to Do about It

…Includes additional aspects of decision making topic. (Session attendance is not expected; streaming video of lecture content will be accessed on Electronic Reserve.)

[8]

24.            

4/17

Power and Politics: How People Influence One Another                              

[10]

25.            

4/19

Leadership: What Makes an Effective Leader

[11]

26.            

4/24

You Make the Call: Cases in Applied Business Ethics

**26 to read

27.            

4/26

Group Behavior Segment (Exam 3a and 3b) Review

 

28.            

 

5/1

Exam 3a (Content from Sessions 20 through 27)

**Exam times posted on Elec. Reserve

29.            

5/3

Other Topics in Organizational Behavior and Management

**29 to read

30.            

5/8

Human Resource Management

**30 to read

On-line

 

Optional 1b and 2b Review Sessions - streaming video will be on Electronic Reserve

**Exam 1b and 2b

review slides

Exam Week

 

Appx 5/10

Final: Exams 1b, 2b and/or 3b, lasting a total of two hours, PROBABLY 5/10/11, but definitely **BEFORE** THE TIME IN THE EXAM SCHEDULE PUBLISHED ONLINE AT THE START OF THE TERM!!!

Seating assignments to be posted on classroom door.

 

**Materials to be available on Electronic Reserve

 

A [bracketed] sequence number follows each paragraph of this syllabus.