Welcome!

These pages collect materials about my work as an Assistant Professor in the Department of Information Technology Management, School of Business, University at Albany. I was appointed to this position in 2003, after graduating from the University's Interdisciplinary PhD Program in Information Science.

My professional and academic work revolve around two different concepts of "systems". My first profession was as a business systems analyst, designing and developing information technology solutions for complex problems. During my re-incarnation as an academic, I have studied organizational and individual behavior through the lens of system dynamics, a perspective that uses causal structures, feedback, and information delays to understand outcomes.

Much of my current work applies the latter to the former: What can we learn about IT-enabled change and its effects through the application of systems thinking? During the last few years, this path has included stops in Knowledge Management, Information Security and Decision Analysis. The research and publications sections of this site present several ideas and work products in this area.

My most recent course information and content are available to students through the University's WebCT site.

Thanks for visiting.

Eliot Rich, Ph.D.,
Department of Information Technology Management
School of Business, University at Albany
BA 310
Albany, NY 12222 USA

Telephone: 518 442 4944
Fax: 518 442 2568
E-Mail: e.rich@albany.edu