MSI 415										y
	Second In-class Multiple Choice Test							date	11/29/00
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	Please read the following questions very carefully before answering them. This is a normal
	multiple choice test. This meams, the right answer can be marked by checking a single box,
	multiple boxes, or all boxes. If you choose to check a box, mark your answers with an "X".
	You should be able to complete this test within 10 minutes.
	Once you are called to hand back your test sheet, do so immediately; do not go on answering.
	Do not look at your neighbor's answers. Even though the test sheets may look similar, they are in fact NOT.
	Good luck with the test!
	Question 1
		What are the five core disciplines, a learning organization must be goot at
		according to Peter Senge?
		a.	cost control, inventory control, strategic planning, staff trimming,
			linear thinking
		b.	stakeholder management, expert training, knowledge processing,
			business planning, forecasting
		c.	marketing, finance, reengineering, inventory management, public relations
		d.	shared vision, surfacing and testing mental models, team learning,
			personal mastery, systems thinking
	Question 2
		Change, information technology (IT), and innovation are closely related. Without IT
		change would be slow, without innovation there would be no change either. Business innovation
		rests on divergent thinking. Which of the following statements are true?
		a.	innovation is a function of divergent thinking
		b.	divergent thinking itself is a function of interactivity
		c.	divergent thinking is measured by fluency, flexibility, and originality
		d.	divergent thinking is best measured by a GMAT test
	Question 3
		Knowledge Management (KM) can be defined as
		a.	a process of capturing a company's collective expertise
		b.	a process that gets the right information to the right people at the right time
		c.	a process of capturing, distributing, and effectively using knowledge
		d.	none of the above
	Question 4
		The fifth discipline - as Peter Senge presents it - requires
		a.	rengineering
		b.	linear thinking
		c.	system analysis
		d.	systems thinking
	Question 5
		The four stages of knowledge are
		a.	forming, storming, norming and performing
		b.	technology, classification, system analysis, and distribution
		c.	utilization, dissemination, elicitation, and identification
		d.	none of the above
	Question 6
		The four key enablers of successful knowledge management (as taught in this course) are
		a.	culture, leadership, measurement, and technology
		b.	culture, planning, utilization, and leadership
		c.	technology, elicitation, classification, and measurement
		d.	none of the above
	Question 7
		Systems thinking
		a.	is another term for system analysis
		b.	is another term for nonlinear thinking
		c.	is another term for linear thinking
		d.	none of the above
	Question 8
		The following are typical areas for the use of Management Information Systems (MIS)
		a.	sales management
		b.	inventory control
		c.	annual budegting
		d.	none of the above
	Question 9
		Executive Information Systems (EIS) are primarily used
		a.	by senior management
		b.	for semi-structured decisions
		c.	on the basis of internal and external data
		d.	none of the above
	Question 10
		The high interest in the Learning Organization can be partially attributed to
		a.	the perceived growth in knowledge
		b.	opinion leaders praising it
		c.	tangible assets tend to be much more valuable than intangible assets
		d.	all of the above