As a Conversation Analyst, I use audio and video recordings to study the ways people perform interactional activities in different contexts.
I have studied how people agree and disagree with each other and respond to compliments and self-criticisms. I conduct research on the ways people seek information and the methods people use to negotiate responsibility for blameworthy and praiseworthy deeds.
In the health delivery context, I study how patients attempt to actualize their own agendas during consultations, how supervising physicians give feedback to residents, and how physicians encouage or discourage patients' greater health literacy during the medical visit.
Currently I am co-principal investigator in research pertaining to the Women's Health Project. The project is aimed at informing and assisting women in obtaining quality health care. More specifically, it works to encourage women in Hudson, New York, particularly those who face cultural, financial, or geographic barriers, to use services for reproductive health, including screening for breast and cervical cancer.