Preconference
Remarks
Randolph
Kluver
School of Communication and Information
Nanyang Technological University
31 Nanyang Link
Singapore, 637718
phone: (65) 6790-5770
Fax: (65) 6792-4329
Obviously,
the role of information technology in democratization
is a critical one, and I am delighted to offer my
contributions to our collective effort to define
this process. I think it is important, however,
to delineate my perspective on this topic, both
on what drives my interest as well as helps to delimit
the data that I believe needs to be considered in
our analysis. The primary point of reference I want
to claim is that of a scholar who studies and lives
in Asia, where there are often radically different
expectations of government, as well as political
mechanisms. With a number of different philosophical,
religious, and cultural traditions, all working
either in tandem or in conflict with one another,
Asia comprises not only nations that are fully democratic,
in the commonly accepted definitions, such as India,
Taiwan, and South Korea, but also nations that are
completely undemocratic, such as Myanmar and Vietnam,
and a host of nations which fall somewhere in between.
This leads me to approach the question from a
very different perspective. I have followed discussions
of democracy in China for longer than there has
been an “internet”, and thus, approach the question
informed by a long history of academic work on
political reform, which argues that “democratization”
is primarily about creating social conditions
and cultural expectations, and rejects the technological
determinism inherent in much discourse about democratization,
such as the famously influential Rand Corporation
study (Kedzie, 1997). China continues to pose
interesting challenges to assumptions of the transformative
power of the internet, as the nation has fully
committed itself to a digital future, but has
largely been successful in either blocking access
to what the political leaders consider dangerous
websites, and even more spectacularly successful
in creating conditions in which nobody has any
great desire to access those same sites.
Singapore, likewise, presents a set of interesting
questions. The nation is one of the world’s most
fully wired, and has a full slate of democratic
mechanisms and a nominally regulated internet,
but with little real political competition and
a strong authoritarian bent, something the populace
seems quite content with, given the most recent
general elections. The recent SARS crisis has
even helped to galvanize local public opinion
that the current government’s authoritarianism
works to the nation’s advantage, as it allowed
the medical crisis to be brought under control
very quickly, something which Vietnam also discovered.
My recent study in this context found that the
Internet reinforces the already overwhelming power
of the ruling party, and provides almost no benefit
to opposition parties.
At the opposite extreme is South Korea, where
an already free-wheeling politically competitive
environment has been enriched by the Internet.
The outcome of the December 2002 Presidential
election has attributed by some analysts as having
to do primarily with the Internet based campaign
of the underdog challenger, thus presenting a
positive role for the Internet in democratization,
in attracting newer and younger voters. On the
other hand, an open and free Internet carries
certain inherent political risks. For example,
Malaysia’s hands off policy towards the Internet
has a number of liberals throughout the region
concerned, as the net is being most effectively
deployed by the party which is most repressive
in its politics.
This makes much of the work done on democratization
emerging from the fully-developed democracies
of the West quite removed from thinking about
democracy within Asia. Within most Western nations,
there is a long-inculcated understanding of what
democracy is, or at least ought to be. Asian governments,
especially democratic ones, are beset by a number
of major problems, that are often overlooked in
the West, such as high levels of illiteracy, insurmountable
urban/rural divides, intrusive media and political
regulation, traditions of elite driven politics,
and fears of radical political movements using
technology to usurp and other elements of political
culture. Moreover, with the exception of just
a handful of nations, there is no great conviction
that democracy is inherently superior to other
modes of governance. This is illustrated by the
fact that I have been unsuccessfully attempting
to publish an article in International Relations
journals for almost two years now arguing that
if the Internet has a democratizing influence,
we had best quit trumpeting that fact, as it only
makes those authoritarian governments find ways
to prevent that process from happening.
Although the list of systemic and cultural distinctions
to be drawn between Western nations and Asia is
formidable, it is more complicated than that.
Within Asia, the differences between nations,
regions, and localities, can be even more dramatic.
The bureaucratic officialdom which still predominates
in China is conceptually and experientially quite
a different thing from the charismatic traditions
of leadership in Indonesia, Thailand, and the
Philippines (Pye, 1985). The religious traditions
of Islam, Buddhism, Hinduism, Christianity, and
to a certain extent, Marxism, have influenced
different Asian nations in very different ways,
leading to very different understandings of the
nature of governance, the role of the government,
and the rights and duties of citizens (Ho, Kluver,
and Yang, forthcoming).
The reason that I think this is important is that
usually, academic analysis of whether the internet
is having a democratizing impact focuses upon
whether one element of that is being strengthened
or weakened. For example, a number of scholars,
including Applbaum (1999), Barber (2000/2001),
Dahlberg (2001) and Wilhelm (1999) discuss the
nature of “deliberation” in the online environment
as a key indicator of democratization. But, underlying
all of this analysis is a basic consensus forged
in the West since Magna Carta, but largely foreign
to most Asians.
As another example of how these different assumptions
lead to different conclusions, take the example
of corporate versus public ownership of media
outlets such as ISPs. Much criticism of the democratization
thesis arises from political economists, who question
the ability of corporate owners of the media to
contribute to a fully democratic discourse, whereas
in Asia, the privatization of media is referred
to as “liberalization,” and there is a much higher
suspicion of “public” media. This is especially
true when it comes to the regulation of Internet
Service Providers. In other words, consumerism
and privatization are often seen as a reliable
short cut to democratization.
There are three major disciplines (Political Science,
International Relations, and Communication) in
which the democratizing impact of the Internet
has been studied, and it is evident that disciplinary
boundaries figure prominently in the types of
research questions that emerge, and the consequent
conclusions. Within the field of international
studies, for example, some interesting research
has been done that considers a truly global perspective
on this question, whereas within the field of
communication, there is little analysis of how
the internet affects the political environment
outside of the West. But international relations
analysts are often poorly prepared to conduct
actual empirical research, and thus tend to overstate
their arguments. Communication scholars, however,
tend to bring great technical and methodological
sophistication to their analysis, but consider
democracy at the smallest of scales, and set up
indicators of democracy that are inadequate at
best. Political scientists tend to have a better
sense of the problems in conceptualizing democracy,
but are often unable to extract the “media” from
the larger social environment.
Thus, I would like to present two critical issues
that I think must be considered in our understanding
of the political impact of the Internet. The first
is that of political culture, which I define as
the symbolic environment in which politics happens.
This includes the assumptions, expectations, mythologies,
and mechanisms of politics, including philosophical
and religious grounding for political practice.
Lucien Pye (1985) argues that modern scholarship
have wrongly assumed that power relationships
exist similarly across cultures. “In different
times and places people have thought of power
in very different ways…of all social phenomena
power is one of the most sensitive to cultural
nuances; its potentialities and its limitations
are always constrained by time and place” (p.
viii). If the distribution and deployment of power
differ from place to place, so do the ways in
which technologies are used to seek, maintain,
and use power. Theorizing about the impact of
the internet on political practice, then, must
take into account the host of issues that comprise
political culture.
It would certainly be possible to theorize from
a more narrow perspective, in other words, in
not attempting to universalize the relationship
between the Internet and democracy. However, to
do so risks making our research irrelevant to
a developing world, much of which is looking to
technology to bring it in to the modern world.
Moreover, it makes our conclusions so narrowly
construed that they can be of little theoretical
value at all.
A second issue that must be brought to the forefront
of our theory is that of mechanism. From a theoretical
and philosophical perspective, there seems to
be no consensus on the mechanism, or process,
linking “technology” to democracy. Although Kedzie
(1997) posited a clear and potentially viable
mechanism for the role of information technology
in achieving democratization (which was actually
undermined by serious methodological problems),
few communication scholars have taken such a risk.
Rather, the theories tend to be nominal or definitional
in their orientation; in other words, we isolate
a particular characteristic of the internet, such
as “distributed,” “egalitarian”, or “participatory,”
and thereby define it as inherently democratizing.
Because there is a weak identification of mechanism,
the testing of the theories becomes pragmatically
impossible.
In reviewing a significant number of studies,
I have identified four primary mechanism that
have been identified. I don’t say that this is
exhaustive, but it does seem to reflect the dominant
themes. The first and perhaps most important argument
I will refer to as the inherent characteristics
argument, which states that the very technological
characteristics of the Internet impose upon society
a certain form of social organization and values,
and thus, will ultimately impact political consciousness.
The technological features of decentralization,
flattened hierarchies, and distributed networks
will necessarily undermine authority, hierarchy,
and control, all values of previous technologies.
This is the logic behind the already mentioned
Rand study, which identified “reciprocity” as
the key characteristic (Kedzie, 1997), but another
version is that the Internet provides a sense
of control and self determination.
A second line of argument, much more prominent
among international relations theorists, is the
integration argument, that trade and economic
engagement, exemplified by the Internet and other
media exposes citizens to a larger world, thus
encouraging democratic discourse. This argument
has not been adequately addressed in communication
literature, it seems.
A third argument is what I will call the “free
flow of information” position, which argues that
the overwhelming amount of information unleashed
by the Internet undermines state or corporate
control of information, and will thus ultimately
strengthen pro-democracy impulses. Ultimately,
the widespread diffusion of information technologies
enables mobilization of democratic forces. Dissident
groups, ethnic and religious minorities, and civic
groups who have long been under the control of
the state, finally have a means of publication,
organization, and mobilization that will ultimately
enable them to gain the offline strength to challenge
the dominance of the central party. Journalist
Scott Shane, drawing upon the experiences of Iran,
the Philippines, and the USSR, argues that “from
such events it is possible to build a case for
a kind of future information utopia, a borderless
world in which semiconductors empower the masses
and check authoritarian power (p. 279). Although
Shane recognizes the diverse cultural and historical
factors that led to the implosion of the USSR,
the subtitle of his book still illustrates his
convictions: “how information ended the Soviet
Union.”
Finally, the last argument is the civil society/public
sphere argument, which draws heavily upon Habermas’
understanding of the “public sphere” as a place
where citizens can exchange views on matters of
importance to the common good, so that public
opinion can be formed (Jakubowicz, 1994). The
logic of this argument is that the Internet, to
an extent not previously possible, enables a new
public sphere to emerge via technology, unmediated
by state control. The ultimate impact of this
is that community, local or national issues can
be addressed via technology, and minor or marginalized
political actors can achieve greater organizational
strength. Although it was much maligned, Ross
Perot’s vision of the “electronic town hall” was
a version of this argument.
Each of these models suffers from its own conceptual
and methodological problems, which I haven’t attempted
to address here. I have proposed so far that in
order to more accurately theorize about the democratic
potential of the net, we draw both wider cultural
parameters to the project and that we clarify
the conceptual scheme by which we see the process
happening. The difference is critical in our understanding,
as it is the difference between saying the Internet
creates new political realities, or just modifies
realities that are already there. If our predictive
models only apply to a small number of nations
and political experiences, then there is little
point in justifying the hardware expenses associated
with the information society, especially to developing
nations who have more pressing budgetary considerations.
References
Applbaum,
A. (1999). Failure in the Cybermarketplace of ideas.
In E. Kamarck & J. Nye, Jr. (Eds.). democracy.com?
governance in a networked world (pp. 19-34). Hollis,
N.H.: Hollis Publishing Company.
Barber,
B. R. (2000/2001). Which technology for which democracy?
Which democracy for which technology? International
Journal of Communications Law and Policy, Issue
6.
Barney, D. (2000). Prometheus Wired: the hope for
democracy in the age of network technology. Chicago:
University of Chicago Press.
Dahlberg,
L. (2001). Democracy via cyberspace: mapping the
rhetorics and practices of three prominent camps.
New Media and Society, 3, 2. 157-177.
Ho, K.C.,
Kluver, R., and K. Yang, Eds. (2003). Asia.com:
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Jakubowicz,
K. (1994). “Civil society, Independent Public Sphere,
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C. (1997). A brave new world or a new world order?
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L. (1985). Asian Power and politics: the cultural
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S. (1995). Dismantling utopia: how information ended
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A. (1999). “Virtual Sounding Boards: How Deliberative
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