E-Services at UAlbany
E-Bills, E-Payments, E-Refunds, E-Deposits and the E-Payment Plan.
The University at Albany is pleased to offer electronic bills, and payment options, electronic refunds, electronic deposits and the E-Payment Plan! Sign on to the "Student Account Suite" at epay.albany.edu where you can:
- View and pay your tuition invoice online
- Set up an authorized user to view and pay your E-Bill
- Set up an E-Refund account (not applicable for PLUS loan refunds)
- Pay your housing and orientation deposit online
- Enroll in the E-Payment Plan
- Sign up for text message alerts when your invoice is ready
epay.albany.edu now shows your current balance and anticipated aid!
Click on one of the links below to learn
more about a specific service.
|
E-Bills |
E-Payment Plan The deadline for enrollment in the E-Payment Plan for Spring is March 15 2010. |
Authorized Users |
|
E-Deposits |
E-Refunds Have your refund sent electronically to your bank account. |
Text Message Reminders |
Troubleshooting: Common E-Pay Error Codes
|
Code Number |
Explanation |
|
Failed Login |
If you are using version 8 of Internet Explorer, you must first depress the compatibility icon on the upper-left toolbar to enable E-Pay. |
|
1778: Authorization Declined |
Very often if a student/authorized user is using a debit card with a Visa/MasterCard logo, their bank may have a daily dollar amount limit. So if the charge they are paying is $3,000, and the limit on the card is $1,500, the student/parent will get a 1778 code. It can also mean they are over the credit limit, etc. The student/authorized user should call their bank/credit card provider. |
|
1772: Verbal Authorization Required |
Students/authorized users who see this code need to call the bank that issues their credit card and advise them of the type and amount of the transaction. |
|
1725: Card Expired |
Your credit card may be expired. |
|
Pick up card and contact issuer |
There has been an error with your card and you should contact your credit card provider. |
For a full list of error codes, click here.



