Minerva School of Public Health
University at Albany, State University of New York UAlbany Home UAlbany Site Index UAlbany Search
Search Continuing Education:

To receive Continuing Education information specific to your interests click here

Contact us

Institute for the Advancement of Health Care Management

A Discussion of the Keynote Address by Donald M. Berwick, MD at the 20th Annual Institute for Healthcare Improvement National Forum

Tuesday, May 12, 2009
7:30 a.m. - 9:40 a.m.

The cost for this program is $15.

Friends of the Institute attend at no cost.

Using tools such as the Model for Improvement, standardized hospital mortality measures, the Breakthrough Series model and the concept of bundles, the Institute for Healthcare Improvement (IHI) has worked with thousands of committed organizations and individuals and changed the health care landscape forever.  Yet, with all these efforts, the healthcare industry continues to experience difficult and stressful times.  “Scrutiny still prevails over trust.  Measurements, goals, numbers, targets, standards, scorecards: people describe feeling like gerbils on wheels, running fast but getting nowhere.”  In his plenary address, Dr. Berwick talks about the need for a road map to navigate through these trying times.  He shares a letter he wrote to his daughter, a medical student, and describes what is on the map and invites healthcare organizations to join in the move, a move he calls “both a sprint and a marathon” toward the future where “today’s students will look back with gratitude to those who maintained both the hope and the courage necessary to bring about lasting change.”  Join us for the On Demand presentation of the plenary address and an active dialogue around the issues presented by Dr. Berwick. 


Norman Dascher, Jr., C.H.E
Executive Vice President
Chief Executive Officer, Patient Care Division
Northeast Health

Kelly O'Connor
M.P.H Student, UAlbany School of Public Health
IHI Open School Program Chapter Leader

Privacy Policy     Site Map
School of Public Health, One University Place
Rensselaer, NY 12144-3456
518-402-0330      coned@albany.edu
Last update: April 21, 2009


Click Here To Register Online

Click Here For Payment Information


Is Your Organization a Friend Of The Institute?

Become a Friend of the Institute

How to Sponsor a Breakfast Program

Directions to the NYSNA